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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3628 reviews 61%
4 star 1341 reviews 23%
3 star 202 reviews 3%
2 star 389 reviews 7%
1 star 349 reviews 6%
Review Us
Juan B.
5 out of 5
1/8/2026
Good job
Carol C.
4 out of 5
1/8/2026
I’m always happy with the customer service at Baxter Toyota. We spend a lot of money on our vehicles. You make sure they are running good and in good shape. I love my Toyota Hylander. Carol
Ron L.
4 out of 5
1/8/2026
Jared is excellent to work with.
Diana W.
5 out of 5
1/8/2026
Excellent
Hugh M.
5 out of 5
1/8/2026
Appreciate Jared’s assistance.
Amy H.
5 out of 5
1/7/2026
Very pleasant and kept me informed.
Nicholas L.
5 out of 5
1/7/2026
very helpful and friendly, answered questions thoroughly
James N.
5 out of 5
1/7/2026
Baxter has always provided us with excellent service and repair.
Robert F.
1 out of 5
1/7/2026
You over pressurized my tires. Why? I requested, But You did not provide information on how to check traction battery cooling filter as the manual states is required.
Paul P.
4 out of 5
1/7/2026
Service was done quickly. Didn’t expect problems, it’s a new Toyota ????
Mike R.
4 out of 5
1/7/2026
Seemed to be the easiest oil change ever. We were only there 1/2 hour this time. Amazing. Everything seems to be fine.
Jennifer D.
5 out of 5
1/7/2026
Ok
Donald C.
5 out of 5
1/7/2026
Thank you
Ryan B.
1 out of 5
1/7/2026
My passenger side mirror cover is missing and nobody offered to fix it or replace it or help me with it
Lynn D.
5 out of 5
1/7/2026
Service was quick. Everything went fine. Thank you.
Teresa J.
4 out of 5
1/7/2026
My service was timely. Everyone was so nice. This is the second car I have bought there and I will go back again.
Andrew C.
4 out of 5
1/6/2026
We always appreciate your work on our son’s truck. We know that it is always professionally taken care of. See you next time for more maintenance and later for new tires. Marvin CamachoCook (Andrew’s dad)
Desiree H.
5 out of 5
1/6/2026
Jared was great and service was excellent!
Maria B.
4 out of 5
1/6/2026
Erin is professional and she answered all my questions. She was apologetic when she needed to make me wait sometime when she needed to process the paperwork for a customer and me at the same time. She is a great employee at Baxter and she was thoughtful about the customers. For example, when she interrupted me while I was focusing on my computer work, she explained to me that I could take my time to reach a stop before rushing me to pick up my car. I had been waiting for 1.5 hours. This was very different from another staff that I met at Baxter. The other staf was annoyed when I asked for further explanations. I was at Baxter for 1.5 hour. Why couldn't I ask questions about my car and inspection for 5 min? Please do ask your mechanics to fill out all the blanks correctly, including the tire pressure on the inspection sheet. Thank you for hiring Erin to serve the customers.
Allison H.
5 out of 5
1/6/2026
We appreciated Jared’s help today. He had great communication and helped us understand the issues with our vehicle. Thank you, Jared.

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