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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3609 reviews 61%
4 star 1334 reviews 23%
3 star 201 reviews 3%
2 star 386 reviews 7%
1 star 349 reviews 6%
Review Us
Fidelis O.
5 out of 5
2/13/2026
As always, all l know is that “Toyota of Lincoln”is the best of them all.Thank so very kindly for all You do for your customers. Sincerely: Fidelis O
April M.
4 out of 5
2/13/2026
Got me in and out quickly which is a plus. Friendly employees and I enjoyed the snack bar area.
Mitchell L.
5 out of 5
2/13/2026
Great service
Dustin R.
4 out of 5
2/13/2026
Michael was awesome and very knowledgeable. He knew more about my vehicle compared to my experience with your sales team. I got his card so he can assist me in the future when I get my maintenance done on my 4 runner. Huge thank you to Michael.
Kyle K.
5 out of 5
2/13/2026
Thank you for you help and explaining the problem and different options for a solution.
Pamela G.
5 out of 5
2/13/2026
Work done promptly-no problems. Everyone was polite and easy to deal with.
Candace R.
4 out of 5
2/13/2026
Jared is always on top of things.
Jaime M.
5 out of 5
2/13/2026
Great service and communication. Very satisfied. Matt kept me informed on what was happening with my vehicle.
Denise A.
5 out of 5
2/12/2026
It was a pleasant transaction with Justin. Couldn’t have had a better experience.
Janis T.
5 out of 5
2/12/2026
Great! Always look forward to the professional and friendly service at Baxter.
Jean L.
5 out of 5
2/12/2026
Thanks for your help.
Cynthia H.
3 out of 5
2/12/2026
Justin was able to get new wiper blades installed and i did not have an appointment. I was happy.
Dean S.
5 out of 5
2/12/2026
They took care of my Tacoma and it didn’t take long and answered some questions I had. Thank you for taking care of me.????
Craig J.
5 out of 5
2/12/2026
An easy experience,done in a timely manner
Landon M.
5 out of 5
2/12/2026
Stephanie was great throughout the whole process and answers any questions along the way
Jeff F.
5 out of 5
2/12/2026
Your service department is excellent
Douglas M.
5 out of 5
2/12/2026
Brae was helpful and professional. Glad to have her every visit
Carol D.
4 out of 5
2/11/2026
Baxter Toyota service department has always been professional and helpful. They answer any question that I have and make sure that I understand. I look forward to taking the survey.
Gloria B.
4 out of 5
2/11/2026
My car reminded me that maintenance was required. I called today. The lady that answered actually made the appointment according to my request. Great. Then Jared met me at my car right away.I asked if I needed to have the flyer with me in order to receive the windshield wipers. No problem. Also requested a car wash. Thank you for the excellent job of maintaining my car as needed. A job well done as far as I was concerned. And thanks again for moving the service to the south part of town.
Brenda W.
5 out of 5
2/11/2026
Friendly staff, very prompt and kept me informed.

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