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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3608 reviews 61%
4 star 1333 reviews 23%
3 star 201 reviews 3%
2 star 385 reviews 7%
1 star 349 reviews 6%
Review Us
Karmen W.
4 out of 5
3/1/2026
Erin was great to work with—transparent and helpful. She took care of a payment issue immediately after I called her about it.
Henning P.
5 out of 5
3/1/2026
Stephanie was wonderful. Thank you muchly!
Deborah E.
5 out of 5
3/1/2026
Erin is friendly, helpful and goesthe extra mile.
Kaarina M.
5 out of 5
2/28/2026
Stephanie is great. She’s so friendly, funny and goes above and beyond to help the customer.
Karen T.
4 out of 5
2/28/2026
Was waited the mi items drove into the garage. Kept me posted on what was happening. Left sooner that I thought I would. All were very nice to me.
Edward F.
5 out of 5
2/28/2026
Stephen was so nice and cooperative. We really appreciated her service. Everything ask was done quickly and well. Was one of our most enjoyable visits.
Riley T.
1 out of 5
2/28/2026
Brought in the 2024 Toyota Camry XSE AWD due to brakes squeaking after parking. This is a common issue for the Camry yet the advisor seemed to have no idea about it. There are TSBs regarding this issue such as Technical Service Bulletin T-SB-0043-24 and its revisions like T-SB-0022-25. But my son was just sent on his way as if there was no solution.
Randy D.
5 out of 5
2/28/2026
Stephanie was great very personable and knowledgeable ❤️
Sheryl G.
5 out of 5
2/28/2026
Fast, friendly service
Sasha R.
5 out of 5
2/27/2026
thank you
Elaine T.
2 out of 5
2/27/2026
Wasn't able to answer my questions. Had to ask if they checked the hood (had mention on intake that it was loose). She looked at paperwork and said they tightened some bolts. I asked if they were really loose and she said she didn't know and didn't offer to find the answer. Then I noticed on the way home the oil indicator still said 80% so hadn't been updated after the oil was changed. Had to figure out myself how to update. Service was OK but definitely not exceptional.
Jason K.
1 out of 5
2/27/2026
Requested the light bulb above my visor mirror to be replaced because it wasn’t working. Request was made at check in. Light bulb was not replaced. Now I have to go back again and have it fixed. Otherwise service was fine.
Karen B.
4 out of 5
2/27/2026
Friendly, Progession, Knowledgeable.
Mickel G.
5 out of 5
2/27/2026
It was quick and all of my questions were answered.
Alma P.
5 out of 5
2/27/2026
He did a great job ????
Christine P.
5 out of 5
2/27/2026
Efficient polite service.
Eric K.
5 out of 5
2/27/2026
Michael Bowers was exceptional today. I was incredibly satisfied with the customer service I received.
Brenda O.
4 out of 5
2/27/2026
I love getting in and out of the dealership before 7 Thank you
Rae L.
5 out of 5
2/27/2026
Brae was very helpful, friendly, respectful. She made me feel very comfortable leaving my car with you and going in and just sitting and waiting I couldn’t have asked for anyone better.
Roger C.
2 out of 5
2/27/2026
They replaced the fuel pump in my tundra, and the mechanic got gasoline, evidently somewhere on the driver seat in the pick up and then they tried to cover it up with perfume, and by the time I got back to Beatrice, it started becoming more evident that it was gasoline. When I arrive back home two hours later, it was definitely a gasoline smell so no I think your service **** and I’ve been spending another hour out here cleaning and scrubbing everything on the driver side to see if I can get rid of the gasoline smell thank you very much

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