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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3608 reviews 61%
4 star 1333 reviews 23%
3 star 201 reviews 3%
2 star 385 reviews 7%
1 star 349 reviews 6%
Review Us
Alex S.
5 out of 5
3/7/2026
Erin is awesome. Answered all my questions. Service techs did a fast job also. Great 1st experience
Verna D.
5 out of 5
3/7/2026
Justin was VERY HELPFUL!! Would recommend a nice raise!!
Stan G.
5 out of 5
3/7/2026
No surprises. That's the way I like it.
Catherine H.
4 out of 5
3/7/2026
Great Service by Justin White.
Nicholas M.
4 out of 5
3/7/2026
Mike was great greeted me and we started talking shop lol. Anytime I have to take my vehicles there I would like to deal with Mike. He is a great asset to the Baxter dealership.
Gaylen B.
5 out of 5
3/6/2026
No complaints.
Ball Insurance.
4 out of 5
3/6/2026
Jared is just the best
Teresa B.
5 out of 5
3/6/2026
Great experience!
Dennis A.
4 out of 5
3/6/2026
Very knowledgeable and researched questions she didn't know the answer to immediately.
Hilary R.
5 out of 5
3/6/2026
You guys are great and always make sure I am happy with the service I always receive. You really do take pride in your vehicles, not just after the almighty dollar.
Corey N.
3 out of 5
3/6/2026
Need to do more for customers who don't live in Lincoln or close by
Clark K.
5 out of 5
3/6/2026
Always friendly service
Suzanne W.
4 out of 5
3/6/2026
Justin was the best advisor I’ve had at Baxter. His body language was welcoming, he provided eye contact and friendliness. Other advisors have been adequate- no complaints- but you experience is so much better if someone acts like they really care.
Brian B.
5 out of 5
3/5/2026
Quick and professional service.
Yasley A.
5 out of 5
3/5/2026
Very professional
Robert K.
5 out of 5
3/5/2026
Tye and the technican did a great job taking care of my 2018 4Runner. The job was done quickly and professionally.
Andrew S.
4 out of 5
3/5/2026
Justin did a great job! He was at all times patient, polite, and professional. Justin listened to my concerns and suggested a solution which resolved them. He kept me updated during the duration of the service and provided extra information regarding technician findings and service progress. I appreciated his calm demeanor and the efficiency with which he did his work. He made the customer service experience smooth and positive. Baxter Toyota would do well to keep Justin employed in his current role and hire more folks like him!
Kris S.
5 out of 5
3/5/2026
Michael make sure all my questions were answered, and I could not be happier with the service I was provided! Very professional, knowledgeable, and couldn’t be happier!
Paul E.
4 out of 5
3/5/2026
Ty Beel does a great job. Explains the what and why of the service required.
Robin O.
5 out of 5
3/5/2026
Brae answered all my questions and was extremely professional.

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