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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3665 reviews 61%
4 star 1354 reviews 23%
3 star 202 reviews 3%
2 star 397 reviews 7%
1 star 356 reviews 6%
Review Us
Sarah N.
1 out of 5
5/25/2024
New Engine oil tag was put on my windshield. Oil wasn't requested to be changed. I called. Toyota operator confirmed no oil was changed
Stephanie I.
5 out of 5
5/25/2024
The lonar care is the most appreciated thing about getting service done to vehicle instead of having to find a 2nd car to drive when our household only has one. Service was done in a timely manner and car always runs like new after being serviced at Baxter Toyota. Thanks for doing the extra paperwork with my warranty.
Lori B.
5 out of 5
5/24/2024
I was impressed that Peter contacted me so promptly about the service that needed completed on our vehicle. He was very courteous and professional. Kept me updated throughout the process.
Dale P.
5 out of 5
5/24/2024
Thanks. Great as always!
Obede L.
5 out of 5
5/24/2024
good. Job
Mark K.
5 out of 5
5/24/2024
Extremely satisfied with Jared's fast & friendly service.
Tom T.
4 out of 5
5/24/2024
Jared is great.
Alex K.
5 out of 5
5/24/2024
Huy was fantastic as was his manager and the car loaner person as well (sorry I don't remember her name) they went above and beyond to help us out of towners out. They all deserve raises and bonuses!
Dennis G.
5 out of 5
5/24/2024
Good job as always
Kathleen B.
5 out of 5
5/24/2024
They answered my concerns and it was quickly done!
John A.
4 out of 5
5/24/2024
Like the way things where taken care of
Teddy F.
1 out of 5
5/24/2024
They took my truck for a test drive, didn’t ask if that was alright, didn’t tell me how long it would take. Didn’t tell me who was driving it. Didn’t bother to tell me I would be there at the dealership for just short of 2 hours because of that. I would have bought it back at another time had I known. Just wasn’t happy about it. Someone should have ask me or told me what they were doing. My time has value
Brenda O.
2 out of 5
5/23/2024
I took my car in because it wouldn’t start Had it towed on Monday You did something, charged me $129 It started drove it Tuesday Got up Wednesday wouldn’t start had it towed back to the shop I had it at It’s Thursday I have a loaner car for now No idea when or if it will be fixed Sad when the dealership couldn’t fit it You can call I’m very disappointed in your service I purchased several cars from stealing McCall in Houston in my 40 years I lived there They were the best!!
Joan L.
4 out of 5
5/23/2024
I have never been disappointed in the service provided.
Dennis R.
5 out of 5
5/23/2024
Was very satisfied and staff very professional.
Heathcok (.
4 out of 5
5/23/2024
Jared makes it easy
Nancy Y.
5 out of 5
5/23/2024
Mr. Cao is very courteous, competent and professional. So honored to be your customer. Deeply appreciate Baxter team!!!
Mary F.
5 out of 5
5/23/2024
Great service!
Charles W.
5 out of 5
5/22/2024
Very polite and informative
Warren C.
4 out of 5
5/22/2024
The message on my phone about service being performed did not include the trans flushso I had to check to be sure it was being done. IT WAS ON THE SERVICE reps computer, just not on my phone message and price estimate. Computer glitch?

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