Service Center

Real Reviews From Verified Customers

Tarek A.
4 out of 5
9/1/2024
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Annette C.
2 out of 5
9/1/2024
I will provide a more detailed review based how the damage to my Jeep is remediated. It was damaged by the lift while in for service on Sat. The service advisor ensured me it was be fixed. But overall pleased with the service and timeliness of the service rendered.
Duane J.
2 out of 5
9/1/2024
I was disappointed to learn that my prepaid oil change had expired. This car was in a warranty repair for around 9 weeks waiting on parts, I was under the understanding that would not affect my prepaid services, only to find out that it wasn't true. The service tech was sorry. I will be extremely hesitant to pre-purchase service in the future. Good idea, just need to not over commit. Otherwise I am satisfied with the services provided.
Eric M.
5 out of 5
9/1/2024
The service at Baxter in Lincoln is the best
Christina F.
5 out of 5
9/1/2024
Stephanie was so upbeat and a joy to work with. Thank you!
Richard S.
1 out of 5
9/1/2024
My wife sat there for 2 hrs after it was done, waiting. Not told ubtil she asked.
Mohammad E.
5 out of 5
9/1/2024
I really appreciate what u do, you guys are very professional and the service is excellent, thank you for helping us.
Jean F.
5 out of 5
9/1/2024
She was extremely polite, nice, smiling, and took time to respond to all my questions, I really appreciate her explanations and advices. Thanks Stéphanie ???????? ????????
Mike M.
1 out of 5
9/1/2024
I went in for a tire rotation, recall service, and a fob programming. The fob would not program, I was still charged $60 for the unsuccessful programming. With troubleshooting through Toyota it appears that the culprit of the failed programming was because of a dead fob battery. How in the world can a failed programming NOT include the simple troubleshooting of checking if the fob is receiving power from the battery? Very disappointing, especially when I have a 2025 4Runner on my radar.
Noe V.
5 out of 5
9/1/2024
The workers were very kind and helpful
Tk V.
5 out of 5
9/1/2024
Stephanie was great and knowledgeable.
Cynthia R.
4 out of 5
8/31/2024
Work was completed quickly and it was clearly communicated the next service required.
Paul R.
5 out of 5
8/31/2024
Got me in and out in a good time, plus there were beverages and snacks while I waited. Service department rocks.
April K.
5 out of 5
8/31/2024
This time when I came to Baxter it was much better service than it was the last time. Michael S. Was great.
Cindy C.
5 out of 5
8/31/2024
Stephanie was great !!
Richard H.
3 out of 5
8/31/2024
I bought the tires from Baxter tomato lincoln less than a year ago. I thought that you stand behind the tires. Like fixing a hole in the tire by a nail there would be No charge. Please call me about this charge Richard
Roxanne S.
5 out of 5
8/31/2024
Erin was a delight to work with!
Stoakes (.
4 out of 5
8/31/2024
Your staff was friendly and my brakes seem to be much improved
Margaret P.
1 out of 5
8/31/2024
They did not fix the lift gate properly. I will call Tuesday and schedule an appointment
Nancy S.
1 out of 5
8/31/2024
I was not told about the length of time it would take to make the repairs to my car. So I was left waiting for a phone call that was not ever going to come. Finally, I called the dealership and sought out the information I needed. The repair was done just fine. It’s just they didn’t tell me what to expect.

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