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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3606 reviews 61%
4 star 1333 reviews 23%
3 star 201 reviews 3%
2 star 385 reviews 7%
1 star 349 reviews 6%
Review Us
Todd H.
2 out of 5
4/1/2026
Once I got on-site service was great. However, To call in and make appointment **** it’s hard to Reach anyone
Norman W.
5 out of 5
4/1/2026
Fast and efficient…. Thank you
Daina J.
5 out of 5
4/1/2026
Very helpful
Jason W.
5 out of 5
4/1/2026
I love the honesty and transparency of their service and this dealership . They did and always take great care of our van. All employees are very friendly. Plus they have good coffee… thank you Baxter buddies.
Robert Z.
4 out of 5
4/1/2026
Ty was very professional. He personally inspected my vehicle for a question I had.
Dominic P.
2 out of 5
4/1/2026
When my wife and daughter picked up the vehicle, the battery was dead. The battery had been replaced within the last year and we haven’t had any issues so it was somehow drained at the dealership. That is not a big deal but when my daughter asked for assistance, whoever helped her was less than enthusiastic, was staring at their phone the entire time and basically asked her to get the hood open. It wasn’t a good look for the person or reflection on the professionalism or customer service of Baxter.
Jeanette S.
5 out of 5
4/1/2026
Toyota Baxter is always very helpful. I appreciate them.
Nathan H.
4 out of 5
4/1/2026
Stephanie is communicative, kind and professional.
Danny R.
4 out of 5
4/1/2026
Quick and professional! Wonderful waiting area!
Gomathi K.
5 out of 5
4/1/2026
Service is professional. Rep is friendly and knowledgeable. Trust them with their work. Will recommend them for their technical assistance. Overall a happy customer
Jonathan G.
1 out of 5
3/31/2026
Bringing it back in. 2nd oil change in the last 2 that I get home and have oil in my driveway the next morning. Get down and look, and the entire underside of my truck is covered, front to back in oil. I could change my oil better at 5 yrs old
Bryce M.
4 out of 5
3/31/2026
I appreciated that she tried to seek some clarification from the mechanic to answer my questions.
Thu H.
5 out of 5
3/31/2026
????
Peter W.
5 out of 5
3/31/2026
I appreciated the quick yet friendly service. Thank you!
Corinne M.
4 out of 5
3/31/2026
Toyota has been the best in service since 3019 for me. Rather purchasing new car..repairs or just general questions customer service is the best.
Bret M.
5 out of 5
3/31/2026
Stephanie was very pleasant and I enjoyed working with her
Ronald S.
4 out of 5
3/31/2026
I’m not sure who Matt Quimby is, my sale rep was Mark Langston and the technician who helped me was Connor
Keith J.
5 out of 5
3/31/2026
As always Jared Pospisil was helpful and friendly.
Karen K.
4 out of 5
3/31/2026
The team treated us with respect, concern for our issues, and a total resolution of the problems. Good job!!!
Ramona K.
4 out of 5
3/31/2026
It was done in an orderly way and they let me know how the progress was going.

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