Baxter Toyota of Lincoln Auto Repair Service

Stephanie is nice and helpful. I am satisfied to do business with her.

Completely satisfied ! Kathy L

Very helpful, friendly and efficient.

Very thorough and knowledgeable

Great job getting me in and out in a timely manner.

Michael was able to manage to get all service work that he could control performed. However, it was unfortunate that the dealership was not able to perform the scheduled paintless dent repair work scheduled with this appointment because that person was not there on the day this service was scheduled. We picked this date specifically so we could get all of these items done. In the future it would be nice to know what days that work can be done.

I paid for an oil change at my 5000 mile service appt. I was told this is not included in the toyota care or the maintenance plan. I asked for a copy of what is included as that would be good information to know. I also asked if we could have my maintenance plan synced with the mytoyota app. Currently the mytoyota app is just trying to sell me a maintenance plan but I cannot view my maintenance plan I have already purchased. When Angie looked up my maintenance plan she said it “looked weird” and did not elaborate much when asked what was weird or different about it. I never did receive a copy of my maintenance plan nor was it updated on the app. I was told I could use one of the coupons that were a listed dollar amount on the maintenance plan. But she was unable to give me an explanation of what that dollar amount was for in the plan or what I would be sacrificing if I used it towards an oil change. I would appreciate the information on my maintenance plan, toyota care plan, and extended warranty plan. Please and Thank You, September

A natural with people

My service time was Extremely shorter than last time I was here and that is a huge improvement

Great customer service from Jared

Austin was the best and easy to work with. Overall would recommend Baxter Toyota

Everything was explained to me in detail and Stephanie was very understanding.

Stephanie clearly explained my maintenance package.

Very satisfying with everything!

Although I didn’t ask, I thought you would have checked the air in the tires. I was surprised it took 1.5 hours to change the battery, particularly since I made the appointment days ahead of time. If the battery dies again, I suppose I should go elsewhere to buy a battery rather than wait five days for an appointment.

Great service

Politeness,helpful reception staff and a timely service. Thx

Quick and easy! Told us it would take 75 minutes and only took 35! Very pleased!

Service was great, only issue was the interior of the car was kinda dirty when I picked it up. Seat, steering wheel, and door had some grease on it, floor mats were very muddy for some reason. Other than that, excellent, quick service with no attempt at up-selling services.

Timely Complete satisfaction