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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3664 reviews 61%
4 star 1354 reviews 23%
3 star 202 reviews 3%
2 star 397 reviews 7%
1 star 356 reviews 6%
Review Us
Allan A.
3 out of 5
2/27/2025
It is because of Baxter Toyota in Lincoln's service quality that I drive all the way from Kearney, Nebraska to Lincoln to get my car serviced.
Element Fleet.
5 out of 5
2/26/2025
I appreciated the timely service.
Kristina H.
4 out of 5
2/26/2025
My car's battery died and on a Prius c that means nothing is operable. I brought the car to Baxter and Mike arranged to have it back to me by the next day. Thanks for b the great service.
Larry S.
5 out of 5
2/26/2025
Ty is very knowledgeable and full explains things
Israel P.
5 out of 5
2/26/2025
Thank u service nice place Angie very good person
Janice R.
4 out of 5
2/26/2025
The service was absolutely great!! I love the way they greet you immediately when you pull in. He did the car check and let me know exactly what he checked and what he found and exactly what it will cost. It’s my choice to say yes or no. It’s a pleasure to take my Highlander there. They have always done an excellent job.
Wendy W.
5 out of 5
2/26/2025
Stephanie was awesome!
Roger V.
4 out of 5
2/26/2025
Great customer service, informative and appreciate the pic’s from the service tech on parts or repairs needed.!????
Amy S.
5 out of 5
2/26/2025
Michael was a joy to work with. Met me at my car as I drove in, very friendly and answered my questions . He was great to work with and hope I get him again on my next visit.
Brian B.
5 out of 5
2/26/2025
Thanks
Loran Y.
4 out of 5
2/26/2025
Friendly workers and good waiting time.
Lisa A.
5 out of 5
2/25/2025
Very fast to get the part I needed and get my car fixed. Very friendly!!!!! Thank you!!!
Larry Z.
4 out of 5
2/25/2025
I received a schedule date right away when I called. Michael meet me when I arrived for for service. I had a coupon that he noticed and I gave it to him I received updates on my service and multipoint checkup while zi eas waiting. Michael came and said my vehicle was ready and ask me if I had any questions. My inspection was good no problems. Michael also had my Toyota RAV 4 Hybrid washed at my request. I was very satisfied with the service????????????
Kevin R.
4 out of 5
2/25/2025
No thanks
Varsity Detasseling.
5 out of 5
2/25/2025
Michael is the best "handler" that Baxter has by far. Courteous, knowledgeable, Friendly, professional
Daniel S.
1 out of 5
2/25/2025
I needed a new battery for my remote, paid eight dollars for it plus tax got home and the light came on stating I needed the battery replaced and to see the dealership. The oil change tire rotation was satisfactory. I was just hoping the remote would’ve been taken care of
Boyd N.
1 out of 5
2/25/2025
Last 3 - 4 previous oil changes and tire rotation my invoice averaged $75, today I was charged $131. Seems to be a unrealistic increase since my previous service in November 2024.
Michael F.
4 out of 5
2/24/2025
The staff was great to work with, especially as the weather made us change appointment times & dates. Angie was great !
Luis D.
4 out of 5
2/24/2025
ANGIE was great from when I brought my car in she was able to help me get a technician to help put up my wimdow up. And was able to see me earlier then planned to put the part in my car as well.Thank you Angie for your help!
Cheyenne S.
2 out of 5
2/24/2025
There was a bit of confusion regarding the service I was there for. She also didn't look to see if I had a warrant or package and I was almost charged for my service and I was miss quoted for future services. The women who helped me check out was great though and explained everything!

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