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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3664 reviews 61%
4 star 1354 reviews 23%
3 star 202 reviews 3%
2 star 397 reviews 7%
1 star 355 reviews 6%
Review Us
Mavis N.
5 out of 5
4/16/2025
The service was done in a very timely fashion! The people were all very nice.
Ronald F.
4 out of 5
4/16/2025
Only one Question. My next appointment was scheduled for 5000 miles. How often do U change oil?
Barbara H.
5 out of 5
4/15/2025
Thank you for taking care of my vehicle, God bless you
Tamara S.
2 out of 5
4/15/2025
I am very appreciative that Jared got me im right away to fix the problem with my check engine light. Plus I do love the 24 point inspection and service. While the other issues ww need to investigate further and do a cost benefit analysis on. I am glad it was pointed out However they were suppose to do an update my stereo and I did not see anything done. When I called and left a message to ask about it. He never called me back.
Bill R.
4 out of 5
4/15/2025
I was told it would be an hour to change my oil but it only took about 30 mins. Great job!
Kenneth B.
5 out of 5
4/15/2025
Excellent service!!
James B.
5 out of 5
4/15/2025
Great service, work done timely!
Eugene Z.
4 out of 5
4/15/2025
Mike was very accommodating in answering all my questions about the quality of 4 tires I purchased and had installed on my Avalon. I noticed the new feel in driving away from Baxters right off the bat.
Michael S.
5 out of 5
4/15/2025
Well done.
Danielle E.
2 out of 5
4/15/2025
Upon arriving to Toyota, I was not greeted in a friendly manner. I explained to Angie Skrdlant that I had a nail in my tire, she let me know that she wasn’t sure if she could squeeze me in (which I understand), but let me know that she would see what she could do. After waiting, and getting my van serviced, which I was very appreciative of, as I was waiting with my 3 small children, Angie mad the comment, I’m glad we could get you in, but that won’t happen again next time if you come in. So, I will be canceling my service appointment that I already had scheduled for Monday and finding somewhere else to service my van. Thankful we got the tire fixed, but highly disappointed in the customer service from Angie.
Samuel K.
5 out of 5
4/15/2025
Very personable service
Suzette S.
5 out of 5
4/15/2025
I needed to have my vehicle looked at on a day that was completely booked because I was traveling the next day. They went above and beyond and I am extremely grateful.
Doug A.
5 out of 5
4/15/2025
He got me scheduled quickly and in a professional manner
Barbara M.
4 out of 5
4/15/2025
EXCEPT that the coffee machine was not operating, so I could not get the good cup of coffee I was looking forward to!!!
David B.
4 out of 5
4/13/2025
Did more than I asked. Now I know what’s all wrong with my 21 year old Hylander ha! That runs perfect! Thanks for all you do.
Rhiannon M.
4 out of 5
4/13/2025
I appreciated how Stephanie spent time explaining the service visit with me immediately upon arrival. And she assisted in helping me solve a concern I had with my car. Thanks!
Michael P.
5 out of 5
4/13/2025
Angie is an exceptional service advisor.
Jessica A.
5 out of 5
4/13/2025
Stephanie was great very professional great at her job explained everything
Owen B.
5 out of 5
4/13/2025
It was quick and good
September B.
5 out of 5
4/13/2025
Thank you! Efficient and friendly

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