About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3664 reviews 61%
4 star 1354 reviews 23%
3 star 202 reviews 3%
2 star 397 reviews 7%
1 star 355 reviews 6%
Review Us
Carolyn D.
5 out of 5
5/8/2025
She's very efficient, and pleasant to work with. I like your comfortable waiting room, too.
Kristen E.
2 out of 5
5/8/2025
After riding the shuttle home after dropping off my car for my appointment, you all called me to tell me no one had ordered my tires and you didn’t have enough tires in stock for my appointment. Someone should have 1) reserved tires for the appt, 2) checked the morning of to make sure you had them and 3) called me if you needed to reschedule. Instead I made a trip out there (and then had to call and ride the shuttle back) for no reason and then had to reschedule (which is difficult because I was balancing things like a flooded bathroom, plumber appointments, MRI appointments, and more this week). You all rescheduled quickly, which I appreciate, but the fact that no one bothered to order tires/check ahead of time if there were tires was really frustrating.
Rosellen V.
3 out of 5
5/8/2025
It took longer than usual to complete my car maintenance. I waited almost an hour and a half.
Terri B.
5 out of 5
5/8/2025
Very nice and efficient system. Erin was excellent.
Pella Windows.
4 out of 5
5/8/2025
Ty was great, no delay getting my vehicle in, was done very quickly and Ty explained what needs to be done next time I’m in. Getting a vehicle serviced isn’t necessarily fun, it was however done in a professional manner with no surprises. Great job by all.
Todd S.
3 out of 5
5/8/2025
Text message to customer should indicate a response is required regarding "fix it" recommendations. Thar was not clear. J waited too long before deciding a response to text was necessary.
John B.
5 out of 5
5/8/2025
He did a good job with keeping us informed and completing what we wanted done
Brenda Z.
5 out of 5
5/8/2025
Erin was awesome and your team was fast!!
Steven M.
4 out of 5
5/8/2025
The only issue is you guys had trouble finding my service contract that I had bought a year ago and the computer. The attendant said that he couldn’t find it and then he looked further and he said oh it is there. I will get to it later and call you to let you know how many more services I had coming to me. So it was no big deal. I just wish the service agreement was easier to see so I didn’t feel like I was trying to pull a fast one.
Jennifer M.
4 out of 5
5/8/2025
I do miss the vehicle being washed
Goldie M.
5 out of 5
5/8/2025
Ty kept me up-to-date on my vehicle thru texts and in-person consults. I appreciated his attention to detail.
Sally K.
3 out of 5
5/8/2025
I left a note with the person who met me when I arrived of what I needed to have taken care of. They did all, but one of those items which was to re-set the dashboard back to telling me how many miles to empty. Please let me know how to reset the dashboard. Thank you Sally K
Joseph S.
2 out of 5
5/8/2025
Svc teck removed floor mat on driver's side because a piece of outdoor carpet was on top of factory rubber mat. The carpet was not loose but attached to the rubber floor mat with metal brackets at 2 points and could not be moved on it's own. The service advisor was friendly and competent.
Jan L.
4 out of 5
5/8/2025
So glad you knew about the extended warranty
Charles K.
5 out of 5
5/7/2025
Explained what was done and was professional about it
Thomas M.
3 out of 5
5/7/2025
Call me
Margaret M.
4 out of 5
5/7/2025
Jared is always helpful and kind. I appreciate that he always responds promptly and he worked us in to deal with an emergency situation with one of our Toyotas. He was very clear in explaining the various kinds of services we had done today.
John D.
4 out of 5
5/7/2025
Jared continues to provide objective service recommendations as if the vehicle being serviced was his. I appreciate his honesty and candor.
Curtis G.
4 out of 5
5/7/2025
Angie did a fine job.
Jose F.
4 out of 5
5/7/2025
Wgracias

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.