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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3664 reviews 61%
4 star 1354 reviews 23%
3 star 202 reviews 3%
2 star 397 reviews 7%
1 star 355 reviews 6%
Review Us
Anna P.
5 out of 5
6/4/2025
He was very helpful and polite
Adam H.
5 out of 5
6/4/2025
Great job team!
Jason C.
5 out of 5
6/4/2025
Very quick and easy service. Very pleased with my service at Baxter
Kenneth H.
5 out of 5
6/4/2025
Done well in a very reasonable time
Paige L.
4 out of 5
6/3/2025
I was totally lied to and not treated fairly at competition and where purchased including warranty. Ty and your team showed me respect, did the work and utilized the warranty ..validated my concerns and the vehicle issues and made it right .. also doing follow up the right way! Thanks Ty you helped my stress lessen and my family safety priority!
SHAWN M.
5 out of 5
6/3/2025
Ty & all staff were very helpful. I got a beanie hat I ???? Toyotas!
Rochelle O.
5 out of 5
6/3/2025
Ty was very courteous and helpful with the questions I asked. ????
Don S.
4 out of 5
6/3/2025
Replacement parts and the battery I purchased were installed in a timely manner,and the battery was the price I was quoted ar the time I made my apoointment.
Monica K.
5 out of 5
6/3/2025
Jared is always friendly and explains everything!
Brian W.
4 out of 5
6/3/2025
I have no complaints. I go in for an oil change and tire rotation and the Tech sends me a video of the underbody inspection and reports anything else that’s needed. I trust the work is done right, it takes less than an hour and I’m treated very well. What more could you ask for.
Marcilee A.
5 out of 5
6/3/2025
Ty Beel was excellent.
Rachel W.
5 out of 5
6/3/2025
Always impressed by the customer service. Thank you!
Christopher K.
3 out of 5
6/3/2025
Routine oil change and tire rotation.
Sushant T.
5 out of 5
6/3/2025
Stephanie was beyond helpful. She is a good person and answered all of our questions and even went beyond to help us out. Treasure this team member.
Larry D.
5 out of 5
6/3/2025
Excellent service staff- very accommodating!!
Eric M.
1 out of 5
6/3/2025
Took twice the amount of time I was told it would take and nothing extra was done to take such an extended amount of time
Robert T.
5 out of 5
6/1/2025
The service was fast and efficient we happy to have you are company thank you very much
Donald W.
5 out of 5
6/1/2025
A job well done that was well done on a weekend. Don’t see that very often!!!!
Cully P.
3 out of 5
6/1/2025
The oil change was done in a timely fashion the video of the undercarriage was cool to watch. I’m glad they suggested that the brakes and rotors get replaced soon.
Helen M.
5 out of 5
5/31/2025
Stephanie is doing a great job. She is very good at it plus very friendly.

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