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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3660 reviews 61%
4 star 1351 reviews 23%
3 star 202 reviews 3%
2 star 396 reviews 7%
1 star 355 reviews 6%
Review Us
Selma B.
5 out of 5
6/11/2025
Great customer service!
Mike T.
4 out of 5
6/11/2025
Sure, I will answer
Melissa J.
5 out of 5
6/11/2025
Thank you!
Linda R.
4 out of 5
6/11/2025
Jared was wonderful to work with regarding service of my vehicle. He answered all my questions. He was very knowledgeable and helped me with setting up a plan for when my brakes will need replacing. Love Baxter Toyota- ♥️♥️
Kevin W.
5 out of 5
6/11/2025
Timely, well done.
Robert B.
5 out of 5
6/11/2025
A job well done
Susan B.
4 out of 5
6/11/2025
This is the first time in five years that I’ve been satisfied with my service. Stephanie came out to greet me, and I felt valued for the first time at your dealership. She kept me updated, and explained a lot of additional things that I have questions on. I didn’t feel like a bother, like I have every other time in the past. Thanks Stephanie!
Ervin W.
5 out of 5
6/11/2025
Good service
Michelle R.
5 out of 5
6/11/2025
Jared was very helpful and explained all work to be done And it was done in a timely manner great job Thanks
Bonnie S.
4 out of 5
6/10/2025
Very accommodating with our schedule and did not try to upsell us on our service options.
Makenna S.
5 out of 5
6/10/2025
From making my service appointment to picking up my vehicle following the appointment, every person I interacted with in person or on the phone was so friendly. EXCELLENT customer service. So kind and considerate even with small questions. Thank you, Baxter Toyota of Lincoln!!
Peter L.
5 out of 5
6/10/2025
Excellent. Helpful beyond what was expected.
Leonard P.
5 out of 5
6/10/2025
Good service and MD was very helpful getting me an extended warranty. Thanks to all.
Kathy W.
1 out of 5
6/10/2025
I said they’re 30 minutes after my vehicle was ready because nobody came and told me yes I got a text, but I thought that was just saying what they did not come and pick up your vehicle rude
Scottandpatsy M.
5 out of 5
6/10/2025
Timely and efficient service
Leann D.
5 out of 5
6/10/2025
Michael was so cheerful and helpful! It was an amazing experience!
Troy S.
5 out of 5
6/9/2025
Mr.Sowders was great from start to finish!!!!????????????????????
Deborah W.
5 out of 5
6/8/2025
Great Job!
Michelle G.
5 out of 5
6/8/2025
She's was so awesome and helpful
Svetlana S.
5 out of 5
6/8/2025
It was very good and touching.

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