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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3660 reviews 61%
4 star 1351 reviews 23%
3 star 202 reviews 3%
2 star 396 reviews 7%
1 star 355 reviews 6%
Review Us
Linda R.
5 out of 5
6/26/2025
A shout out to Erin: Erin was very informative about the services being performed. She was great in the checking out/payment process.
Paige L.
5 out of 5
6/26/2025
Ty was great and restored faith in service advisors and great customer service
Korin K.
5 out of 5
6/26/2025
As always Ty and Baxter Toyota made my oil change quick and efficient. Thsnks
Jill T.
5 out of 5
6/26/2025
Ya’ll are ALWAYS the best. THANK YOU!
Joseph J.
5 out of 5
6/26/2025
Professional
Jannet K.
5 out of 5
6/26/2025
Everything was communicated clearly, and the work was completed in a timely fashion.
Jason C.
5 out of 5
6/26/2025
Easy and efficient service!
John F.
5 out of 5
6/26/2025
Appreciate your service and staff!
Denise B.
1 out of 5
6/26/2025
They did not put the panel back on the air filter located behind the glove compartment so now I have to make another trip to the dealer to have that done. Won’t take much time but I’m disappointed I need to take time out of my day to get this done.
James W.
5 out of 5
6/26/2025
Appreciate you
Yvonne C.
4 out of 5
6/26/2025
It was my first oil change at Toyota! Everything was fine. Your check-out system was a little bit different but the next time I come in I’ll know what to expect. Thank you! ???? Yvonne
Gwen D.
2 out of 5
6/25/2025
My service appointment was at 11:45 and I did not get my car back until nearly 3 hours later despite minor maintenance services. Service at Baxter is typically much quicker and more efficient than what I experienced..
Mary F.
5 out of 5
6/25/2025
Always great service!! Thanks again!!
Habitat H.
5 out of 5
6/25/2025
Stephanie was very knowledgeable and kind. Greeted me right away and made me feel welcome. The process was pain free. Satisfied overall with the service received from Baxter Toyota.
J H.
5 out of 5
6/25/2025
Ty is the best. Super helpful.
William M.
5 out of 5
6/25/2025
Appreciated that it was possible to complete the work on a timely manner so that we could get to another appointment on time.
Karen E.
5 out of 5
6/25/2025
Everything went well
Ryan S.
2 out of 5
6/25/2025
A residue was left on my seat and I have done my best to clean the spots but am frustrated my vehicle came back dirtier than it went in to the service.
Jo B.
5 out of 5
6/25/2025
Very quick and friendly service.
Carol H.
5 out of 5
6/25/2025
Stephanie did a great job of explaining what was done and answering our questions. A pleasure to work with her.

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