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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3660 reviews 61%
4 star 1351 reviews 23%
3 star 202 reviews 3%
2 star 396 reviews 7%
1 star 355 reviews 6%
Review Us
Ralph L.
5 out of 5
6/29/2025
Thank you.
Julie D.
5 out of 5
6/29/2025
Erin was friendly and helpful, great communication.
Hussain A.
5 out of 5
6/29/2025
Thank you very much was good job
Rodney V.
1 out of 5
6/28/2025
At 26,000 miles my wife was told the tires need to be replaced. Your dealership performed all scheduled maintenance with no mention tires were wearing prematurely. I left a voicemail on Erin’s telephone with no response. Very disappointed Please call me with a solution Thank you
Logan M.
3 out of 5
6/28/2025
I was happy with the service but disappointed that’s truck wasn’t available for a loaner as I drive a truck
Janet D.
5 out of 5
6/28/2025
Always great and prompt service
Max N.
5 out of 5
6/28/2025
Stephanie, is excellent to work with and knowledgeable
Uvaldo R.
5 out of 5
6/28/2025
Muy agradecido la attention fue excelente
Karen B.
4 out of 5
6/28/2025
Stephanie was great to work with. K ownedable with my questions. Went over what was done. Frendly. I would definitely want her to be my person next time I come in. *****'s
Barbara P.
4 out of 5
6/27/2025
She’s great!
Celia N.
5 out of 5
6/27/2025
Good
Ted D.
5 out of 5
6/27/2025
Ty was very personable
Jill A.
4 out of 5
6/27/2025
Very helpful and took care of my vehicle and let me know that they were also fixing a software recall that was needed and all in a timely manner
Keith J.
4 out of 5
6/27/2025
Erin was friendly! I appreciate the video from the person working on my car.
Lucio S.
5 out of 5
6/27/2025
Very good service
Gary G.
5 out of 5
6/27/2025
Your service rep. Was very helpful and informative.
Mary R.
2 out of 5
6/26/2025
I very much appreciated the special price but found that my radio wouldn't play and my phone was no longer connected so I had to come back and have a young lady fix those issues. It even took her awhile to figure it out. Now I'm hoping my headlights will come on at night.
Donald B.
4 out of 5
6/26/2025
Brae was very helpful and positive. She made time to answer a question or two about maintenance, and even price-checked a new Tacoma for me. As a long term customer, I would say she is great at her job.
Shari S.
5 out of 5
6/26/2025
Ty greeted me immediately when I entered and before I reached the counter. He performs his duties well and expediently. He provides excellent customer service!
Shannon N.
5 out of 5
6/26/2025
Erin has been an excellent addition to the service team at Baxter Lincoln. Her communication with all of the customers she was serving yesterday was outstanding. She is one of two advisors that I prefer to work with.

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