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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3656 reviews 61%
4 star 1350 reviews 23%
3 star 202 reviews 3%
2 star 396 reviews 7%
1 star 354 reviews 6%
Review Us
Gary Z.
5 out of 5
8/6/2025
Always great service
John S.
5 out of 5
8/6/2025
Excellent communication and timely service!
Gale B.
5 out of 5
8/6/2025
Friendly and provided first rate assistance. Excellent communication and feedback. Jared and Tom were very professional and helped us think thru what additional work needed to be done. Our car runs smoothly now.
Lorrie B.
4 out of 5
8/6/2025
Your service experiences are hit or miss, but I always think Jared does a good job
Karen Z.
5 out of 5
8/6/2025
Stephanie was very helpful and kept me up to date on progress and work needed on my vehicle!
Kay M.
5 out of 5
8/6/2025
They were professional and quite pleasant to deal with
Barbara M.
5 out of 5
8/6/2025
Jared was helpful and friendly.
Elizabeth M.
5 out of 5
8/6/2025
Stephanie did a great job. She thoroughly explained what would be done.And what my options were. She was pleasant and professional. And the best part is she smiled!????
Son D.
5 out of 5
8/6/2025
Good service and nice employee ???? I’ve come back next time
Jeremy B.
5 out of 5
8/6/2025
She was very helpful and accommodating
Larry Z.
4 out of 5
8/6/2025
Very good service and charge for oil change and inspection
Sidney F.
5 out of 5
8/6/2025
Very friendly and timely with my service
Cing M.
5 out of 5
8/5/2025
Good service, I came for an appointment and they helped me right away.
Billy V.
5 out of 5
8/5/2025
Very professional!
Kerry R.
1 out of 5
8/5/2025
I don't feel like I was given a clear understanding of the cost to do this procedure to fix tire sensors. In general I wanted to know and understood the cost and in the quick discussion at drop off thought I heard $150 per tire. While at jury selection I got a text to respond to but had to have my phone off. At a short break I saw a text with the amount being $600+ but didn't have time to discuss that amount with my wife.Then after I was released from jury selection I saw the repairs were done without my final approval. Not happy about that.
Irene S.
5 out of 5
8/5/2025
Stephanie was great to work with. She was very helpful and kind.
Jim A.
5 out of 5
8/5/2025
Great communication and follow thru with my questions.
Lisa S.
5 out of 5
8/5/2025
One word - AMAZING! I so appreciate the quick, professional attention I received. Thank you Jared and team!!
Ronald B.
5 out of 5
8/5/2025
I always trust the service at Baxter. Stephanie was very helpful.
Mary D.
5 out of 5
8/5/2025
Good job

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