Vehicle not fixed, just said the rear 360 camera on 2024 Tacoma’s are all poor quality. “ Douglas, this is Bryce at Legends Toyota. The camera quality (while we do agree, is grainy) is exactly the same as other 2023's. We compared it to the same body style and equipement taco and 4Runner. They are identical. It’s unfortunately just a characteristic of the vehicle. It’s ready for pickup at your convenience.” This not a satisfactory response and does nothing to address a safety hazard.
Evan was a pleasure to work with.
Evan always does a great job in the service department. He is professional, helpful and very friendly. He is one of the best I have found over the past 10 years.
I can't really say for Evan, he wasn't there when I picked up my truck so we didn't get to talk. I am curious about the rather rude text I received,I'm sure u have records of. This is the 2nd time I've been in for the same reason and not convinced it's fixed still, I won't know until I take it for a long run. Iam however getting the feeling I'm not wanted as a customer since my last few visits haven't been all that great, I kind of told my driver that brought me in for pick up and showed him that text. I haven't really complained yet, I'm not sure if it's time to quit going to legends. That's all for now I hate texting lol
Evan and company have been great service advisors for years and with their guidance and the service techs the camry is at 340K+ miles and going strong ????
My service associate was great.
Andrew was awesome making sure I knew what progress they made on the truck. Also got help from Kyle so shout out to him aswell. Great service.
Even was very friendly and professional.
Although I hadn't planned to spend so much on maintenance, Evan solved the problem that took me to Legends Toyota today. He was courteous, very professional, and sensitive to my concerns. was a pleasure to work with him, and I would hope to work with him again.
Kyle is quick efficient and knowledge. He’s the best at Toyota.
Michael is awesome. He is always super positive, friendly, and professional. His attitude makes the experience pleasant. Give this guy a raise!
Evan was great to work with! I got a loaner vehicle while my sub was being replaced along with regular maintenance. I feel the work was done in a timely manner and they worked with my schedule since it is not a normal 9-5. Thanks!
I had an excellent service! Quick and easy!
I appreciated the transport home and back. Everyone was courteous and helpful.
Your service representative promised me a pick up truck as a loaner vehicle if it all possible. Instead got a RAV4. It was OK but not preferable. The dealership had an opportunity to gain a lifelong customer for service however because the manager could not comprehend the significance of my request for the “good deal on tires“ that was supposed to take place in October (7 days from now)for me to buy tires while you had my Toyota for repair. I will buy tires instead from the Chevrolet dealer in Atchison or the Ford dealer in Leavenworth and shift, my servicing needs to wherever I get the tires from. The manager‘s decision was shortsighted. On a positive note, Evan was very professional keeping me informed every step of the was. The military discount was much appreciated.
Thank you! To all they u have hmechanics who worked on my vehicles. I truly can’t express how grateful I am that you were able to find the problem and get it done in such a timely manner. Brice,5 thank you for stepping up and keeping me informed. I’m so grateful for everything that you did. I rate you an A+
The wait was 2 hours and 45 mins for oil change and tire rotation and balance. 11:45 to 2:25
However, Bryce was fantastic. First guy who explained some things I did not know
Bryce did a great job getting my 4Runner taken care of. Thank you so much!!!
I question the inspection report.
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