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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3081 reviews 60%
4 star 1067 reviews 21%
3 star 142 reviews 3%
2 star 424 reviews 8%
1 star 440 reviews 9%
Review Us
Scott H.
5 out of 5
10/2/2025
Appreciate the work being done in a timely manner.
Maureen B.
5 out of 5
10/2/2025
Evan was kind and very helpful, thank you!
Lynn M.
5 out of 5
10/2/2025
Evan was very professional and did a great job.
Andrew R.
4 out of 5
10/2/2025
I was completely satisfied with the service advisor that helped me with getting the service I requested with my 11 Lexus ES350. The only thing didn’t agree with in order to get the brakes checked was to get a tire rotation. I informed Kyle that in the past when doing the multi point inspection they would check my brakes to see if the need to be replaced. He informed me that the only way is to get the tire rotation done. And I wasn’t satisfied with that.
Jerald G.
5 out of 5
10/2/2025
Very good people to work with. Prompt and courteous.
Na N.
5 out of 5
10/2/2025
Excellent Service
Deborah H.
5 out of 5
10/1/2025
Evan was very polite and professional.
Anooshfar F.
5 out of 5
10/1/2025
Good!
Robert L.
4 out of 5
10/1/2025
Had an overall good experience with the dealership
Jennifer O.
5 out of 5
10/1/2025
Valet and customer service was excellent. Very satisfied with the service. Thanks for the surprised complimentary service provided. I know I can always rely on service I receive from your dealership. Thanks again!
Emily F.
4 out of 5
10/1/2025
I walked in without an appointment just to get an estimate about the work that needed to be done to my car. Evan was professional and friendly and arranged to have my car work done immediately. I can’t ask for any more than that.
Walter A.
1 out of 5
10/1/2025
Kyle was very professional with me. He told me the service would take 2-4 hours. My appointment was at 11:00. About 3:30 Kyle gave me the option to take my car home and return it on another day, OR leave it overnight. I left it overnight. My only problem with Kyle was that he was off work the next day. So, I had no contact person. After waiting all morning to hear from Kyle, I decided to call. The woman I talked to told me Kyle was off, but she would check on the status. After being on hold for several minutes, she told me tha a supervisor or someone up the chain would call me. No one called, but I did receive a text that my vehicle was ready. My wife dropped me off. I found a nice young man who retrieved my car. I just wish I knew Kyle would have not been there and someone had personally contacted me. My wife and I had to make unnecessary trips to the dealership.
Darius N.
4 out of 5
10/1/2025
Alex and another guy whom I unfortunately don't remember his name been very helpful
Alexandria S.
4 out of 5
9/30/2025
My experience went very smoothly and I had no issues. I appreciate the attention to detail that was done with my car. I also liked the video of the inspection. Very cool feature!
Frank B.
5 out of 5
9/30/2025
Evan was very professional and pleasant.
Zung Aung.
5 out of 5
9/30/2025
A mazing job thank you
Christopher E.
5 out of 5
9/30/2025
Polite, kept me up to date
Quinton Z.
5 out of 5
9/29/2025
Job well done
Theresea S.
4 out of 5
9/28/2025
He listened to me. Didn’t sell me additional things. Took care of what was needed. Gave me a heads up on pricey maintenance coming up - super grateful so I can budget. He was pleasant, knowledgeable, encouraging, and service was quicker than I expected! I am unpleasantly shocked at how my $19 oil change has morphed into $100. And balance & rotate is more yet.
Anooshfar F.
2 out of 5
9/28/2025
Horrible horrible experience all around!!!!! See my google review!

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