Legends Toyota Auto Repair Service

I am enjoying the vehicle.

Please call me about this situation. Steve Hansen ****-****-xxxx

The new communication system does not work.I tried four times to talk with Evan. Each time the system put me hold. I finally called the receptionist and had her physically get him the message. You need to fix your phone system.

Great person! Knowledgeable and answered all my questions! And as a first time customer, I had a lot of them! Thanks for a job well done.

Good communication of what was going on and needed to be done

Very happy with Cody ! Does a great job ! Always a positive experience at Legends Toyota.

He is good person

Today I had my second appointment for tires. Last week I arrived, left my car for tires and was told later in the day that the they were out. Then that the tires were discontinued. A new appointment was scheduled for today after special ordering tires. After sitting in the waiting area for more than 2 hours, I asked when my car would be ready. The special order tires had been given to someone else. Now I'm at home with a loaner car waiting to hear if tires fitting my Highlander will be coming in on the 3:00 truck. And if so can the car be serviced today or tomorrow.... Three trips for tires, not happy.

Very friendly and made sure he and I were on the same page!

Everyone I worked with on the new truck was great. Thanks

Service did not take too long. I waited and it worked out.

I asked for them to top all the liquids of the car, the only liquid they changed is the oil and did not top off the rest of the liquids

He was very friendly and I liked the fact they took me were I wanted to go and I didn't have to set and wait over an hour

Everything went just fine!

I don't really know how to say this but come right out and say it and It seems like every time I bring my car to Legends them young people back in the service department there they do something wrong with my car. I come in for one flat tire to be fix before I go out of town. Now I have three tires showing low tire pressure and the lights were still on after driving 30 MI home and on all three tires still was showing low pressure after driving 30 miles home. Before I started out of town I had to put more air in the tires to get the lights to turned off. Sorry you asked me to do a survey. This is why I hate driving clear over there when there's a problem. Because they make problems that shouldn't be happening especially fixing a flat something simple like that. I can't imagine them doing major things to a car what would happen in that situation. I'm just glad I don't have that problem I could take it to any dealer not Legends Toyota like I have to with the warranty I have with the tires situation. Sorry again that I had to be the bad guy in the situation something needs to be done if it's happening to me I'm sure it's happened to other customers also but if no one lets you all know it can't be fixed. Thanks for listening

Been happy with Legends Toyota for the last 12 years. Great service!

Everything done within an hour and Cody ensured that only the required service was done on vehicle.

Every time I visit with a legends Toyota for a service appointment it’s a pleasure! Good folks!

Wonderful service Oscar was great

Wait time almost 2 hours despite appointment