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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3139 reviews 60%
4 star 1089 reviews 21%
3 star 144 reviews 3%
2 star 429 reviews 8%
1 star 451 reviews 9%
Review Us
Dennis D.
5 out of 5
1/18/2024
Bryce was very helpful & professional.
Joseph M.
5 out of 5
1/18/2024
Thanks
Ruendy M.
2 out of 5
1/18/2024
No goo
Janette D.
4 out of 5
1/18/2024
Everyone I encountered during my visit was courteous, attentive and helpful. I was surprised as I peaked at some of the cars on the floor, no one approached me to see if I had any questions or was interested in something on the floor. It didn’t bother me, just surprised me. You have a really nice service team and I will continue to have my car serviced at your dealership.
Jacqueline J.
2 out of 5
1/17/2024
I didn't realize it would take 3 hours to complete a loaned out car be nice to drive to legends to kill time don't your wash cars anymore after service like other dealers do? I don't enjoy my Toyota when I ash questions very helpful with answers. Would recommend your services
Barbara C.
5 out of 5
1/17/2024
Michael was very courteous and polite. He also explained everything he could that was going to be done and why.
Latosha P.
5 out of 5
1/16/2024
He was very excited to help me this morning. She very friendly and walked me step by step on what would happen in my visit. He kept me updated. Outstanding service for it to be early in the morning!
Leona W.
3 out of 5
1/16/2024
He was the sweetest tech I have met at this location yet!
Isaac C.
2 out of 5
1/16/2024
Slow service. I arrived 30min early and they weren’t done until 1.5hrs after the appointment.
Randy W.
1 out of 5
1/16/2024
I was not notified that my vehicle was not going to be finished on the day I was told.
Patrice J.
5 out of 5
1/16/2024
The team did an excellent job and went above and beyond. Thank you and please let them know.
Phillip H.
4 out of 5
1/16/2024
Michael Jacobsen will be my go to guy I came in the day before got there 6 45 in the morning and was waiting till you opened up once I got in the guys wasn't nice at all never will I have him help me ever! Wish I knew his name what I do know he was the only one there that time of morning. Told me I had to have an appointment and they had over 60 appointment that day done with him but Michael treated me like a person love him need more juke him. Love is personality The next day when I picked up my vehicle. The guy named Evan was there to Give me my car back he was great also!
Jessica B.
2 out of 5
1/16/2024
It was just the amount of time it took to complete an oil change and the waiting room was very cold sitting and waiting over an hour and a half.
Erika R.
4 out of 5
1/16/2024
Great job didn’t take long at all
Rick S.
4 out of 5
1/15/2024
The service was preformed as expected.
Robert J.
5 out of 5
1/15/2024
HAPPY
Tom T.
4 out of 5
1/14/2024
Good guy and go was handling a lot of People today.
Richard S.
5 out of 5
1/13/2024
Michael did a great job!
David W.
1 out of 5
1/13/2024
The second key fob that was supposed to be there wasn’t. So now it’s ordered again and I have to drive another 20 miles to get it in a couple of weeks.
John K.
4 out of 5
1/13/2024
Trouble shoot and returning for a Toyota rep.

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