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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3120 reviews 60%
4 star 1084 reviews 21%
3 star 143 reviews 3%
2 star 429 reviews 8%
1 star 446 reviews 9%
Review Us
Alfred O.
5 out of 5
11/1/2024
The shuttle service provided by legends helped me to drop my car and go back to work . I really appreciate the service and would come for more service .
George M.
5 out of 5
11/1/2024
None
Joshua L.
5 out of 5
10/31/2024
We are always very happy to work with Kyle. He truly puts his customers first!
Caiden R.
5 out of 5
10/31/2024
Andrew McClain is a top tier service advisor
Crystal H.
5 out of 5
10/31/2024
Thank you so much Bryce did a great job communication was clear.
Asa C.
4 out of 5
10/31/2024
Thanks to Service Department Manager David for the additional free service available on our new van, obtaining the second set of keys and having the van Serviced.Thank you
Lou N.
5 out of 5
10/31/2024
Great service department
Chad D.
1 out of 5
10/31/2024
the wait is to long. other than that it’s fine. when you have an appointment it shouldn’t take 2.5 hours to change oil.
Michelle C.
5 out of 5
10/31/2024
Bryce was just as awesome as all of the employees at Legends Toyota!!
Chad S.
5 out of 5
10/31/2024
Everything was done correctly in a good timely manner ! Thank you !
Shane H.
5 out of 5
10/31/2024
Michael was friendly, quick and knowledgeable. He provided me with an eta of my vehicles completion and it was accurate. Michael thanked me and gave me a recap of what was accomplished. Wonderful experience. Will return.
Nancy G.
5 out of 5
10/31/2024
Kyle was very polite and explained everything they did. I appreciate it Thank You
Rod S.
5 out of 5
10/30/2024
Andrew and all the staff were amazing and courteous. I always get the best service at Legends Toyota.
Linda C.
4 out of 5
10/30/2024
Mr. Kiser was very polite and he knew his job. He told me it would take 45 minutes. He was helpful and gave good directions that helped me leave the service area.
Nichole C.
4 out of 5
10/30/2024
There was an issue with the parts dept and getting the correct tires even though they had been given the info. Evan got it straightened out and after more than an hour of my car on the rack with no tires, the crew rallied and got them on there. My car was there for 5 1/2 hours for an oil change and new tires so I was on the verge of losing my mind since they had told me that it wasn’t super busy so it should only take 3 hours max
David P.
4 out of 5
10/30/2024
No problem.
Marcy K.
2 out of 5
10/30/2024
We have serviced our car here since the dealership opened. The last few years, it seems the service department has new faces every visit and they are only interested in pushing up the bill. We do not feel appreciated, we hate the visit and experience. Happy to provide specific details but there's no point. It should be fairly obvious that honesty, transparency by dedicated staff is important
Michael M.
5 out of 5
10/30/2024
Andrew and the others in the service department are always friendly and helpful.
Dennis S.
5 out of 5
10/30/2024
Evan does good work he always been good tome
Randall H.
5 out of 5
10/29/2024
Quick efficient Toyota Care service.

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