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Real Reviews From Verified Customers

Service Center Review Summary

5 star 777 reviews 59%
4 star 246 reviews 19%
3 star 35 reviews 3%
2 star 118 reviews 9%
1 star 130 reviews 10%
Review Us
James M.
5 out of 5
5/16/2024
Pretty quick and super friendly
William C.
5 out of 5
5/16/2024
Bryce was great!
Michael B.
5 out of 5
5/16/2024
Very satisfied. Thank you.
Magaret C.
5 out of 5
5/16/2024
You guys are awesome! Bryce was great and Hector Has my old taco running like new! Thank you!
Andrew R.
4 out of 5
5/16/2024
Other than the wait time had to wait for vehicle to get done I think it was about 1 hour and 35 minutes. I was satisfied with service advisor Michael Jacobsen professionalism
Joana S.
5 out of 5
5/15/2024
Very professional and efficient!
Ian E.
5 out of 5
5/15/2024
I’ve been very satisfied with Michael Jacobson’s assistance and friendliness during my vehicle service visits.
Daniel B.
5 out of 5
5/15/2024
Arthur and the rest of the service team did a fabulous job and got me back on the road ahead of schedule
Crystal M.
5 out of 5
5/15/2024
That dude needs a raise???????? ???? job well done Mike!
Michelle H.
5 out of 5
5/15/2024
Evan was great! He helped me get in quick this morning so I could get to work on time and was a pleasure to deal with
Joyce E.
5 out of 5
5/15/2024
Bryce did a great job. Very satisfied
John T.
1 out of 5
5/14/2024
Took over 2 hours for a scheduled oil change and tire rotation! Also did not receive a point checklist of the various items checked. Used to get a color coded (red, yellow, green) point by point. So I asked for that and Kyle said that they don’t do the color paper check but it should have been sent to phone or email. It wasn’t and I showed him. So I asked about my tires and he said they would have noted if they were not good. He went and checked them for me with a gauge and they were very worn. Yellow on 3 and red on one. Expect better from Toyota service. Kyle was very nice but if you are short mechanics then spread your appointments further apart.
Mike H.
5 out of 5
5/14/2024
Kyle answered questions that I had. Was professional and explained in a way that I could understand.
RAY P.
1 out of 5
5/13/2024
I dropped my truck off Friday morning at 6:45 & let Kyle Montgomery know it was was there. I have the texts to prove it. At 2:00PM, I made several attempts over the next 2 hours to find out what the status was on my Tundra, to no avail. The service manager at Legends Toyota wasn’t even any help. I was planning on going up to the dealership the next morning. But Bryce, from Legends Toyota called me early Saturday morning & asked what was my truck in there for!? I told him the whole story. He apologized & proceeded to take care of business. Thank you Bryce. It all worked out Saturday afternoon, but I think there are some major communication issues in that shop/dealership.
Shelly W.
5 out of 5
5/12/2024
The service I receive at Legends Toyota is always great. The customer service is always very good and helpful! I will Always bring my car here!
Brian G.
5 out of 5
5/12/2024
Fast service
Steven K.
4 out of 5
5/11/2024
Like most businesses, it seems you are a tad bit short-handed. My original scheduled appointment was 3 days ago. When I showed up I was told there was a 3 hour wait. I was not able to wait so I rescheduled. Upon arrival today there was a longer wait than expected to get someone to check me in. Once the check in occurred everything went just fine. Bryce did a good job
Andi B.
5 out of 5
5/11/2024
Great service
Mark H.
4 out of 5
5/11/2024
Appreciated finding the problem and fixing it. Also appreciated having the option on additional services without the high pressure sales pitch. Thank you
Denis C.
5 out of 5
5/11/2024
Great communication and all service was done as promised

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