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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2666 reviews 63%
4 star 852 reviews 20%
3 star 129 reviews 3%
2 star 255 reviews 6%
1 star 311 reviews 7%
Review Us
Julie M.
2 out of 5
12/11/2025
You only gave me a choice of yes or no. I am extremely satisfied with my service. There is something yet to be managed, which is the tire light is remaining on the car. The associate was to reach back to me with options regarding the blinking tire light after the tires were rotated and aligned and we got two new tires. Again, I am extremely pleased with Brewer‘s management of our cars. Please circle back around fixing the blinking light. Thank you so much!
Kathy A.
1 out of 5
12/11/2025
I came in for a car inspection and the next morning my neighbor told me the didn’t fix your burned out front light what kind of d of inspection is that !
Richard Y.
4 out of 5
12/11/2025
Everything went well. My only feedback is that when I originally set up the appointment on the phone. I did tell the scheduler about the recall and she told me they could take care of it that day as well. When I got to the dealer they told me it would take about 2 hours. I don’t believe the scheduler was at the dealership but they could have given me a heads up. The team at the dealership was able to get me out well under that time.
James B.
4 out of 5
12/11/2025
Tnx for getting the oil changed!
Diana B.
5 out of 5
12/11/2025
Ed was so professional and kind. So glad he had my car!
Devin T.
5 out of 5
12/11/2025
Scott is always a pleasure to work with. I am glad to see him whenever I come in for service.
Melissa H.
4 out of 5
12/11/2025
email from now on i have a flip phone
Timothy C.
3 out of 5
12/11/2025
When I receive the survey I will fill it out and send it.
Sarah P.
2 out of 5
12/11/2025
Overall I was happy, but my heater fan makes a noise and they said that was normal. For a brand new car to have a hum when the heat is running is annoying. Noah was nice and waiting area is clean. I like that no loud TV is playing in the background.
Douglas V.
1 out of 5
12/11/2025
My tire pressure was low and it wasn’t even checked at the yearly imspection
Wendy M.
2 out of 5
12/10/2025
I had enclosed a coupon for some services including a car wash. When I picked up the car it was not washed. I am not sure if the other services for tires and fluids were performed.
Karen D.
5 out of 5
12/6/2025
Much better service and attentive than prior teams. Something has changed for the better at Brewer from front desk and service advisors. Thank you!
Susan L.
4 out of 5
12/6/2025
Complete quick service & Friendly people. I'll definitively be back.
Aamir M.
5 out of 5
12/6/2025
Na
Dorothy V.
5 out of 5
12/6/2025
Love the car. Got great, timely service at Brewer. Appreciate the ability to wait on site while the car was serviced.
Brenda J.
4 out of 5
12/6/2025
I thank you all for for completing my tire rotation, oil change. Your facility is beautiful, clean and I enjoyed your professional, speedy handling of my needs. I appreciated the updates as I waited.
Jay J.
5 out of 5
12/6/2025
Professional and efficient
Cynthia B.
5 out of 5
12/6/2025
We love our new Rav 4
John G.
5 out of 5
12/6/2025
Best service ever
Richard V.
5 out of 5
12/6/2025
Quick service.

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