Service Center

Real Reviews From Verified Customers

Donna S.
5 out of 5
1/7/2026
Easy process! Thank you
KAREN B.
5 out of 5
1/7/2026
I received excellent service.
Susan T.
5 out of 5
1/7/2026
He was very pleasant. Gave good info.
Robert B.
2 out of 5
1/7/2026
It was extremely costly - honestly not worth it when I could have gotten it done somewhere else for at least half as nuch
Robert S.
4 out of 5
1/7/2026
Ed was very pleasant to talk to and got answers to my 3 problems
Leah G.
2 out of 5
1/6/2026
I am writing to express my dissatisfaction with the recent service performed on my vehicle regarding the sliding doors. Unfortunately, the issue was not resolved and has worsened. At this time, neither sliding door is functioning. This morning, the driver-side sliding door became stuck in the open position, which caused me to be late for work. Given the amount of time your dealership had my vehicle, this outcome is extremely disappointing. I plan to bring the vehicle back on January 19, 2026, but I want to be clear that I am very unhappy with both the service provided and the lack of a proper repair. I expect this matter to be addressed promptly and correctly. Please advise on how you intend to resolve this issue.
Janet C.
4 out of 5
1/6/2026
He was probably one of the first service techs to hear what I want, give sound advice and not pressure me into something that would have turned me away forever. High praise from me for sure. He did a good job to begin rebuilding trust between me and your service department.
Jerra M.
5 out of 5
1/6/2026
James always does a great job! 10/10 service and experience. Will be staying with moon Toyota for my next several vehicles
James B.
1 out of 5
1/6/2026
Waited too long to get an oil change, plus I asked for a free car wash but never got one (2nd time that has happened).
Prasanthi R.
3 out of 5
1/4/2026
Ok, will look for the survey from Toyota and submit
Edward K.
5 out of 5
1/3/2026
Well done as usual.
JUDY E.
5 out of 5
1/3/2026
Work done in a timely manner! Thank you!
Sai M.
5 out of 5
1/3/2026
Process of getting appointment was very smooth and quick. Check-in at the service was made clear of the requested services. Service was done by the expected time.
Barry S.
5 out of 5
1/3/2026
Always great service and friendly and very attentive about any questions i may have Scott is a true asset to your service department !!!
Sandra D.
5 out of 5
1/3/2026
Eddie provided excellent customer service. He reminded me why I always choose Moon Toyota for my service needs.
Tom P.
5 out of 5
1/3/2026
Easy to schedule and fast courteous service
REGINA V.
5 out of 5
1/3/2026
Noah was personable and knowledgeable and we couldn’t be happier with the excellent service he provided us!!
Patti M.
4 out of 5
1/3/2026
Thank you for looking at and fixing our Sienna the same day!
Charles F.
5 out of 5
1/2/2026
Excellent service
Rushan T.
5 out of 5
1/2/2026
It was smooth and informative, satisfied and James didn’t take long

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