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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2664 reviews 63%
4 star 851 reviews 20%
3 star 128 reviews 3%
2 star 255 reviews 6%
1 star 310 reviews 7%
Review Us
Steven B.
5 out of 5
1/16/2026
Good job.
Jon K.
4 out of 5
1/16/2026
Answer all my questions. ????
Charles N.
5 out of 5
1/16/2026
Great service. I will be returning next time I need service. Thank you Scott
ERIC W.
5 out of 5
1/16/2026
Service was friendly and salesman Jarren was right there and helpful and so nice!
Cheryl H.
4 out of 5
1/16/2026
Andrew was very helpful with a complicated repair.
Jeremy S.
2 out of 5
1/15/2026
Brought my Wheels fleet vehicle in for 60k mile checkup. Checked in with person, gave them MAP passport, reviewed the 60k mile tasks. Got a call 2 hours later, vehicle was done. Got receipt of services, tasks missing. Asked why, was told I needed to schedule a second appt. BIT HAD I NOT ASKED, NO ONE WOULD HAVE TOLD NE. POOR experience. Not Happy.
David B.
5 out of 5
1/14/2026
Great service. Great communication while I waited.Love the online scheduling. Thanks
Tim M.
5 out of 5
1/14/2026
Jared did as he always does, a fantastic job! I love working with him he is a great employee and always treats customers with respect and dignity. You are blessed to have him as an employee! ????
Joseph P.
4 out of 5
1/14/2026
Chris is fantastic!!
Zhihong M.
5 out of 5
1/14/2026
Excellent work! Thank you!
Johnathan K.
5 out of 5
1/14/2026
Great communication!
Justin H.
1 out of 5
1/13/2026
Truck recall 10/10 Transmission 5/10: concern is still there. It's still making the disengaging clunk when coming to a stop. It didn't do this new and just recently started. Also have driven company provided tundras that don't act as such. It's documented and atleast i have the peace of mind for that. I would do a ride along with a tech in my vehicle and a new one just to show what my concern is.
John H.
5 out of 5
1/13/2026
Fast and concise, everyone I dealt with was kind and informative
Mark B.
5 out of 5
1/13/2026
Great Experience
Patty F.
2 out of 5
1/13/2026
I had one request. The tire pressure icon was on my dashboard. So I asked that air be put in all my tires. I even asked if it was done when they called to say my car was ready to be picked up. The man said yes. I pick up my paperwork and key. When I start my car, the tire pressure light is still on and on my Toyota care app, it shows that all four tires air pressure is low. I drove immediately to Sheetz and put the air in myself. I don’t even know if my tires were rotated or the oil was changed. Not a good experience at all!!!!!!
Julie O.
5 out of 5
1/12/2026
Noah, my service advisor was pleasant and helpful. Thank you!
Danny O.
5 out of 5
1/12/2026
Appreciate the quick service and look forward to future services thanks again
William W.
5 out of 5
1/11/2026
Great attentive service, very considerate and prompt.
Rachel B.
4 out of 5
1/11/2026
Had to tow in my car since it needed a battery replacement. Had a service scheduled for Monday. Towed it in on Saturday and they managed to fit us in on the spot and we were able to drive home within the hour. Didn’t have to make the trip back. Really awesome, and I appreciated that
Greg H.
4 out of 5
1/10/2026
The mechanic and Customer service rep were fantastic. I asked for a service and they gave their honest expert opinion which told me not to have the desired work done at this time. Wow, that’s honesty and integrity. Noah and I can’t remember the tech. But wow. Great guys. I’ll be back.

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