Service Center

Real Reviews From Verified Customers

Theresa T.
5 out of 5
5/23/2026
Thank you Theresa
Gary J.
4 out of 5
5/23/2026
Despite being very busy, the service department ran well and had me out in an acceptable amount of time
Katherine W.
5 out of 5
5/23/2026
Bob is always friendly, professional and informative. He makes for an easy and pleasant experience every time.
Amber R.
5 out of 5
5/22/2026
Today’s customer service was Five Star!
Luiz S.
5 out of 5
5/22/2026
I had a great experience with Sullivan Brothers Toyota. Seana Bohan was very professional, helpful, and kept me informed throughout the whole process. Even though the repair was unexpected, the team explained everything clearly and provided me with a loaner vehicle, which really helped me continue working without major inconvenience. Thank you for the excellent customer service.
Carolyn B.
5 out of 5
5/22/2026
Seana is such a wonderful asset to Sullivan’s Brothers Toyota. The communication with Seana has been outstanding! Prior to having her as my service advisor, it was unfortunately was not. I appreciate her dedication and hard work to ensure a positive experience. My car was returned in the timeframe promised. Thank you!
Pamela H.
4 out of 5
5/22/2026
Seana Bohan was excellent to work with. When I dropped off my vehicle, she explained the process of having my AC checked which I appreciated. She is friendly and knowledgeable. Seana even went above and beyond by calling me to let me know that my SUV was going to take a little while longer than originally planned even though she wasn’t in the office! I have been going to Kingston Toyota since I purchased my vehicle in 2009 and this was my first time working with her. I look forward to working with her again. She is a great asset to your team! Thank you again Seana! Sincerely, Pam H
Darren A.
5 out of 5
5/22/2026
Very nice service!!!
Megan T.
5 out of 5
5/22/2026
Thanks as always Bob Witt! Great guy. 10/10 every time.
Sandra H.
5 out of 5
5/21/2026
Very nice and helpful young man
Paula W.
5 out of 5
5/20/2026
Seana was so very helpful and pleasant. Always smiling and positive. She was truly enjoyable to work with. Thank you.
Mildred T.
4 out of 5
5/20/2026
Sure!
Jacqueline S.
5 out of 5
5/20/2026
Patty is a great help to me
Nancy T.
5 out of 5
5/20/2026
Tom was very helpful to me and handled a few things very efficiently and was very happy to help. It’s most appreciated
Linda H.
5 out of 5
5/19/2026
Great service! Patty is amazing- very helpful and professional
Kevin O.
2 out of 5
5/19/2026
As always, your service department is the very worst. Five hours for an oil change and brake pads! Is absolutely ridiculous! If I could use another dealer, I would.
Kerri M.
5 out of 5
5/19/2026
Amazing customer service. So happy when I left with my vehicle in tip top shape
Athena G.
5 out of 5
5/19/2026
I was very satisfied. Niman Liu was the best customer service I've had there.
Cheryl N.
5 out of 5
5/19/2026
I have been going to Sullivan Brothers for many years now. Christian Small is always kind,friendly, efficient,and accommodating.
Elizabeth D.
3 out of 5
5/19/2026
The link said one question. This is the third.

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