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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2635 reviews 64%
4 star 842 reviews 20%
3 star 88 reviews 2%
2 star 295 reviews 7%
1 star 264 reviews 6%
Review Us
Paul G.
5 out of 5
7/16/2025
Excellent
Jane F.
5 out of 5
7/16/2025
Bob was absolutely Outstanding and helped me so much. I was very impressed and happy with everything
Mark M.
4 out of 5
7/15/2025
Christian went all out to make sure I was completely satisfied with my repair of my Tundra
John P.
5 out of 5
7/15/2025
She is outstanding at her job!
Cheryl C.
4 out of 5
7/15/2025
Excellent service done in a timely manner. I only wish I did not receive so many text reminders prior to the visit. One or two would have been sufficient.
Karen K.
5 out of 5
7/15/2025
Patty’s always very helpful and great at her job
Matthew C.
2 out of 5
7/15/2025
Needing to change batteries and pay for it in order for the recall to be done seems predatory.
Alan H.
5 out of 5
7/14/2025
very courteous and professional
Diane H.
5 out of 5
7/14/2025
Thank you.
Brian D.
4 out of 5
7/13/2025
Very personal guy. Put up with my concerns. We laughed about some things. Pleasure to work with.
James M.
4 out of 5
7/13/2025
Service was fast in and out within 1 hour.
Maryann B.
4 out of 5
7/13/2025
Bob was great as usual. When I needed to leave my car an extra day, he offered me a rental car right away. He kept me updated on the status of my repairs and explained a few of the recommendations more in depth so I could decide which to prioritize now and which can be done at a later date.
Christopher C.
1 out of 5
7/12/2025
Toyota had me scheduled for an appointment which was just prior to my two years of free service. I got up early, drove to the dealership only to be advised that there was no reason for me to be there. I did have a tire issue which was fixed (for a fee). Other than that I was basically being sent home with zero service. So why the scheduled appointment?
Paul M.
1 out of 5
7/12/2025
I made a 745 appointment at 9:45. I checked to see what was going on. They were just finishing the rotation of the tires and had yet to even start putting the truck through the inspection sticker process. I don’t understand the value in making an appointment if the work on the truck doesn’t start till two hours after the scheduled appointment your overbooking and your understaffed, but you should schedule accordingly.
Jonathan W.
2 out of 5
7/12/2025
This is the second time in a row that I've scheduled pickup/drop-off online then gotten a text that I missed my appointment after nobody picked the truck up. I don't know where the disconnect is between the online scheduling service and the service dept, but that service was a big attraction for me when I bought the truck.
Jeremy F.
5 out of 5
7/12/2025
Patty was very helpful
Susan H.
5 out of 5
7/12/2025
Patty does an excellent job. She helps me keep my car in good working condition. She takes good care in her work.
Kevin K.
4 out of 5
7/11/2025
Very easy to talk with and a great calm voice! Hope to get to know her more in the future! Still planning on doing Transmission service in the near future! Thanks for being a top quality dealer! Thank you!
Erin B.
5 out of 5
7/11/2025
excellent service
Patricia D.
5 out of 5
7/11/2025
Bob was great! He got all my service items taken care of in a timely manner! He always ensures that my Sequoia gets great service!

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