Service Center

Real Reviews From Verified Customers

Jennifer M.
4 out of 5
7/8/2026
Bob is awesome!
Shawn D.
4 out of 5
7/8/2026
Seana was outstanding. Very strong customer service and communication skills. Kept me informed regarding my vehicle’s status, arranged for a loaner car ( service was multiple days). The teamwork amongst the service desk staff was very apparent. I would strongly recommend Sullivan Toyota . Shawn D
David O.
5 out of 5
7/8/2026
Great job. Great advice on protecting my car from further rodent incursions.
Heather F.
5 out of 5
7/8/2026
Everyone was great !!!!
Robert S.
5 out of 5
7/7/2026
The car feels better and I look forward to keeping it for a couple more years.
Paula C.
5 out of 5
7/7/2026
Tom was outstanding. He took my car in and got me out very fast because I had a family emergency in western MA. Can’t say enough good things about Tom!
Sandra M.
5 out of 5
7/7/2026
Seana is always very professional, knowledgeable, and considerate. She is a pleasure to deal with as she also keeps me informed of my car!s needs, costs, and options. She makes my car servicing a pleasant experience.
Anne B.
5 out of 5
7/6/2026
Christian provides outstanding customer service. As usual I am completely satisfied & recommend this dealership due to his excellent customer service.
Tamara N.
5 out of 5
7/6/2026
He provided exceptional service.
Christina B.
1 out of 5
7/6/2026
Takes too long. It should not ne over 2 hours fir an oil change& tire rotation,
Zachary R.
5 out of 5
7/6/2026
Great gentleman to deal with. Respectful and got everything handled fast
Donald M.
5 out of 5
7/4/2026
Great service
Kirk E.
3 out of 5
7/3/2026
I am happy with the work that was completed, both the recall and the gas door replacement. It would have been nice to have had the Tacoma emblems reinstalled, but that is a minor issue. I'll be reaching out to Sullivan brothers when needed in the future.
Katharine T.
4 out of 5
7/3/2026
Tom was great! I love that he didn’t try to sell me on anything I didn’t need.
Mark G.
5 out of 5
7/3/2026
Bob’s the best
Peter C.
4 out of 5
7/3/2026
Seana was outstanding. I had major service done on my 4runner and she was helpful, communicative, and accurate in what she told me.
Scott W.
5 out of 5
7/2/2026
Tom was excellent to deal with
Grace R.
4 out of 5
7/2/2026
I LOVE SULLIVAN TOYOTA! Today was different from other visits but it good! LOVE
Scott C.
1 out of 5
7/1/2026
2.5 hours for a oil change is crazy. I bought 3 trucks there in the past but I won't buy another one because of the long wait for basic service.
Heather C.
1 out of 5
7/1/2026
Patty **** and my car was returned covered in bird ****

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