Service Center

Real Reviews From Verified Customers

Brian V.
5 out of 5
1/3/2026
From start to finish Seana was polite ,professional and courteous. She did a wonderful job for such a busy morning. Thumbs up Seana!!
David C.
4 out of 5
1/3/2026
Niman did fine job helping me through my most recent maintenance procedure. Thank you.
Vivian H.
2 out of 5
1/3/2026
Please have service manager contact me regarding two-year free maintenance.
Michael S.
5 out of 5
1/3/2026
Seana was terrific
Cassandra M.
5 out of 5
1/3/2026
Niman was great, I appreciated all his help today!
Sharon L.
5 out of 5
1/3/2026
Shauna was very kind and helpful and kept me updated with my progress of my car. She was genuinely concerned about making sure my car was fixed properly and it was being taken care of in a timely manner. I will only be seeing her when I need to service my car! She was great and I highly recommend her.
Victoria G.
2 out of 5
1/1/2026
Well the job was done great, and issue with the service alone. Was told it would only take an hour and a half which was fine, however it took over three hours. No one notified me about the sudden increase of time, I didn’t mind waiting an hour and a half. I understand that the increase of labor was done as well but just a heads up that it might have taken longer than the time given would have been nice.
Marisol C.
5 out of 5
1/1/2026
Niman was excellent
Stephen C.
5 out of 5
1/1/2026
Squeezed me in early so I could start traveling. Much appreciated thank you!
Jean N.
5 out of 5
1/1/2026
very polite..communication was great
Jane N.
4 out of 5
1/1/2026
Patty is excellent! You are very lucky to have her…..
Patricia L.
2 out of 5
1/1/2026
Patty was a wonderful front of the house. My dissatisfaction is the assembly line feeling and rush to commit to the bill while all cozied in the waiting area. Living amongst a lot of trees for years, I would have liked someone to show me the filters, not a picture. Too much Patty is memorable as a front of the house person,she has the details in place and delivers. Aging in place for me and my 2024 Corolla will be my local business experts. Not enough, Sullivan Toyota! Wasn’t impressed
Nick D.
5 out of 5
12/31/2025
As always Patty was very helpful and professional during the whole process from start to finish, she is the consummate customer service representative, always providing a detailed summary of work completed on a personable and understanding level.
Richard B.
2 out of 5
12/31/2025
I waited 3 hours in the waiting room after I dropped my car for service. Nobody bothered to check in with me to update me as to what was going on. I had to go to go to the service desk to inquire myself. I've been extremely disappointed with Sullivam Brothers for a while and I have most likely bought my last car there.
Greg M.
1 out of 5
12/31/2025
Took an hour and 3/4 to get my services completed which was fairly long for an all point inspection and tire rotation.
Corey R.
5 out of 5
12/31/2025
appreciate the help from Christian and truck feels great. Thank you.
Arthur A.
5 out of 5
12/31/2025
Very pleasant. Informative. Always polite. Nice to work with on service.
Maria R.
5 out of 5
12/31/2025
Patty was amazing! Made the process seamless. Thank you.
Susan L.
5 out of 5
12/28/2025
All was great
Andrew W.
5 out of 5
12/27/2025
Good job well done

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