Service Center

Real Reviews From Verified Customers

Robert B.
4 out of 5
3/3/2026
YW
Bob L.
4 out of 5
3/3/2026
From initial counter greeting through communication of all vehicle inspection findings, Niman was welcoming, professional, and thorough; just the kind of experience you look for when having a car serviced.
Peter N.
4 out of 5
3/3/2026
Christian was professional and courteous. He offered shuttle service, which was appreciated…. But I declined. He contacted me in a timely manner re what was done/ recommended for the truck. When checking out , Bobby Witt handled the transaction and answered a few questions I had. Overall…. Excellent service
Jeffrey M.
5 out of 5
3/3/2026
Bob did a great job explaining the issue and going through the cost. Very happy. Truck is running great.
Laura D.
4 out of 5
3/3/2026
Everything went great and everyone was friendly & professional. The only small suggestion would be:when I dropped off my car, I was given a ticket, which I thought was some sort of claim stub for my car. Turned out I was supposed to give that ticket to the people working at the desks so they'd know my car did arrive for service, but no one told me that when I was handed the ticket, so I headed right into the waiting area.
Lauren B.
1 out of 5
3/2/2026
The wait time inside for my scheduled oil change was 2 1/2 hrs. I also had to replace several lug nuts on my tires due to swelling and cracking . This occurs at each appointment. I was told at the service center that it was poorly made Toyota parts which is disappointing. I have a 2018 TRD Pro with high mileage and I’d like to continue being a customer. But I do not appreciate the price of poorly made parts being passed on to the consumer . I paid an additional $140 on top of the oil change .
David B.
4 out of 5
3/2/2026
Too many surveys….
William R.
5 out of 5
3/1/2026
Patty's experience is vast and her service is incredible.
Mary K.
5 out of 5
3/1/2026
Wonderful team. Thank you, Patti.
Brad S.
5 out of 5
3/1/2026
Great speedy excellent service!!!!!!
Michelle C.
5 out of 5
2/27/2026
Had an amazing experience as always! So happy with how I was taken care of today. Thank you!!
Lisa F.
5 out of 5
2/27/2026
He did a great job!!
Laurene H.
5 out of 5
2/27/2026
Christian is very professional. Answers all questions clearly. Great experience. Thank you.
Francis M.
5 out of 5
2/27/2026
Very knowledgeable
Philip R.
4 out of 5
2/22/2026
Always receive great service
Sean G.
5 out of 5
2/22/2026
Niman was nice, he cleaned the snow off my car himself before returning it to me after the service
Mark K.
4 out of 5
2/22/2026
Thanks Bob & Cullen.
Mary L.
5 out of 5
2/22/2026
Great service
Seana B.
5 out of 5
2/22/2026
Seana was fantastic, she’s hilarious and pretty! Can’t wait to get more service done with her next time. Highly recommend Sullivan Brothers Toyota and she needs a raise :)
Christine C.
5 out of 5
2/21/2026
Tom was very Pleasent to deal with!! And dear god I couldn’t believe how quick my visit was!! Only an hour… I went there prepared to be there for 2 hours. You guys rock!

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