Service Center

Real Reviews From Verified Customers

Maureen F.
4 out of 5
2/19/2026
Patty is great. ????
Karen M.
5 out of 5
2/19/2026
Bob has been a great service representative in the Kingston Toyota team for as long as I have been a customer. His service is exemplary in terms of customer care. I trust his knowledge, professionalism and commitment to me in taking care of my vehicle’s service and in his ability to provide feedback and support whenever I need it. I respect Bob and consider myself fortunate to have him as my service advisor.
Elise B.
5 out of 5
2/19/2026
Very good experience today during my career service.
Donald H.
4 out of 5
2/18/2026
Seana Bohan was excellent, very professional and knowledgeable Extremely polite and considerate Was always trying to help and offer advice I am 100 percent satisfied with the Service area
William S.
5 out of 5
2/18/2026
I was highly satisfied with the service that I received. Work was timely and the cost was reasonable. Thanks for the personalized support.
Anne E.
1 out of 5
2/18/2026
A two hour servicing took over 3 hours. I have not had my car serviced for a while due to this same issue.
Marie C.
5 out of 5
2/18/2026
Niman Liu was very cordial and a nice person to interact with.
Joan S.
5 out of 5
2/18/2026
Always great service
Ada R.
4 out of 5
2/17/2026
Seana Bohan, it’s a wonderful young woman! She is friendly, caring, willing to help. She always makes me feel welcome and comfortable. She is knowledgeable and ask me if I need anything else. She is my favorite Service advisor. It is so unfortunate that her name does not show up on the online list of service advisor. I will continue to call to ask specifically for her. Thank you very much!!
Frank S.
5 out of 5
2/17/2026
Christian is a true pro. Very customer oriented. Sullivan is fortunate to have him as an employee.
Lawrence R.
5 out of 5
2/17/2026
Always great service.
Joanne M.
4 out of 5
2/17/2026
Yes I was completely satisfied. Tom took very good care to get me out the door in record time unlike the last time I was there for service.
Joan C.
1 out of 5
2/17/2026
No oil change or filter change. Mileage reported to carfax was 1300 more why. The guy I gave my car too checked my mileage and it was less than 24, 700
Manara M.
5 out of 5
2/16/2026
Seana demonstrated great customer service as per usual. She ensured I could utilize a coupon on a fix. And the car came out well!
Joan A.
2 out of 5
2/15/2026
While waiting for my car to be serviced, a guy called me over to his desk and proceeded to try and sell me a new car. This is a very bad deceptive practice! I was there for service, NOT to buy a new vehicle! This action will definitely make me think twice about returning there in the future!
Seanna M.
5 out of 5
2/15/2026
Seana was incredibly helpful. She is pleasant,clear with communication, and provided an exceptional customer experience.
Kellie K.
5 out of 5
2/15/2026
You have a great team. Kind considerate and informative
Ian M.
5 out of 5
2/15/2026
Thanks - great job!
Shane W.
4 out of 5
2/15/2026
Great service. I was impressed how friendly and knowledgeable with my service Rep.Seana, she had Excellent customer service and thought she did exceptionally well at her job. Thank you for giving me incredible service and honoring the repair that was completed the last fist. The mechanics are outstanding and troubshhoted the break sensors, charged the oil,rotated the tires. Thank you, SB team
Brian S.
5 out of 5
2/15/2026
Great service again!

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