Service Center

Real Reviews From Verified Customers

Marc W.
4 out of 5
6/12/2024
I couldn't be more happy or appreciative for the service and understanding Dave has provided for me. It hadn't been the most favorable start to a year I've ever had, and Dave's knowledge and approach to help me comprehend what I needed to do to keep my car on the road, should be a service standard. I'd also like to mention Erin, who was extremely pleasant and kind during the payment portion of my business with your company. I've already decided that I'll be coming over to Toyota when the time comes to purchase my next vechicle. And Sullivan Brothers will be where I come to because of the people in your service department. You've got s great team there! Marc W
Robin H.
5 out of 5
6/12/2024
Christian went out of his way to stay in touch with me throughout the repair process. He also made sure my car was finished by the time I came in after work.
Jeffrey T.
5 out of 5
6/12/2024
Great communication throughout the day. The truck was spotless thank you.
Ian M.
5 out of 5
6/12/2024
Thanks!
Loretta P.
5 out of 5
6/11/2024
So efficient friendly wonderful servoce
Carl M.
5 out of 5
6/11/2024
Christian is always great to work with
Sandra H.
5 out of 5
6/11/2024
Wonderful service as always. Thankyou
David W.
5 out of 5
6/10/2024
The service was prompt and satisfactory. And patty was a pleasure to work with.
Barry P.
5 out of 5
6/10/2024
Thanks
Marc P.
5 out of 5
6/10/2024
This is my third Tacoma. Patti at Sullivan Brothers is always friendly, professional and a joy to work with.
George L.
4 out of 5
6/10/2024
Samantha did great. Total Pro, very courteous and excellent customer service. I've been having my car service with Sullivan Brothers for 4 years now and I give plenty of praise when it comes up in conversation. Today just reaffirmed that it's as always, well-earned. Keep up the great work!
John H.
5 out of 5
6/10/2024
Excellent as always
Marjorie V.
5 out of 5
6/9/2024
Outstanding service!
Catherine C.
4 out of 5
6/9/2024
I have been a customer for years and Bill Collins has taken care of my vehicles for over 30+ years. I trust him. He is forthright and explains everything to me. He answers my 50 questions never getting annoyed with me, (I have a history of asking 50 million questions and being annoying). Oh, and He returns calls! I dread the day Bill is no longer “my go to guy” Like I looked around today at the staff in service, watching their interactions with customers, trying to pick out someone I would pick to “be my person” if Bill wasn't there. Well, let’s just say, I’m happy I don’t have to make a choice cuz Bill was there today for me and my Toyota which needed svc. Oh, and Bill the shuttle Driver is a super nice, kind and competent driver. He has a great memory! Thank you for this survey! Catherine C
Kathleen C.
5 out of 5
6/8/2024
Patty is so approachable , greets you with a smile,is honest and understanding of the daily struggles we all share and will answer any questions you have she’s amazing!!
Josh S.
5 out of 5
6/8/2024
Patty is always the best and the whole staff there are great!
Anne W.
5 out of 5
6/8/2024
Patty was very organized and helpful.
Elaine L.
5 out of 5
6/8/2024
Samantha was helpful and professional.
George M.
5 out of 5
6/8/2024
Christian customer service was incredible he went above and beyond to help me. He is very knowledgeable about the 2019 camry xle . Always helpful no matter how busy the place is
Caro P.
3 out of 5
6/8/2024
Patty was a little backed up with lots of customers

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