Service Center

Real Reviews From Verified Customers

Nancy F.
2 out of 5
7/27/2024
Unfortunately my maintenance light is still on. Everything else was 5 stars.
Joy F.
2 out of 5
7/27/2024
My service advisor Samantha was great. Yesterday I notic3d the cabin air filter cover was not replaced after service and was left on the passenger side floor mat. Also,my low tire pressure light came on yesterday and when i went to check my tire pressure i was not able to remove 2 valve stem caps, as they were place too tight and stripped. I am not satisfied with the technichian who serviced my vehicle and the attention to detail.
Bob T.
5 out of 5
7/27/2024
Job well done by Christian and everyone else
Elizabeth H.
2 out of 5
7/27/2024
We made a mistake in going to Sullivan instead of Tufankjian in Braintree. Tufankjian runs like clockwork. They are always on time. We had to spend more than an hour and a half over there because you are always late. Can’t wait to go back to Braintree after our service contract is up. The first time we were at Sullivan we had to wait even longer because we were scheduled close to lunch and everyone left. Can’t you figure this out and schedule appropriately?
William H.
4 out of 5
7/27/2024
Price for brakes much to expensive, only reason I did not go elsewhere after getting the price quote was NY wife was leaving on a trip the next day.. Dealt with Bill before he is professional and courteous, unlike some of your other staff.
Jones River.
4 out of 5
7/27/2024
They did great! There was an issue with the battery and I was told I have to pay for it , even though I didn’t cause the issue. Bob and the team took care of it for me. Couldn’t be happier! Thank you again
Linda O.
5 out of 5
7/26/2024
Sam was thorough and thoughtful. Thank you!
Daniel C.
4 out of 5
7/26/2024
I service both of our Toyota trucks with you and Christian is the best to deal with. He’s a pro and knows how to take care of people.
Richard R.
5 out of 5
7/26/2024
Patty was very attentive and conscientious in treating me as a long-term valued customer for my 2006 Kia Sportage that I purchased years ago from Sullivan Brothers.
Marie N.
5 out of 5
7/26/2024
Always fabulous customer service
Holly L.
5 out of 5
7/26/2024
Christian was very friendly and efficient . Very appreciated!
Dominick A.
4 out of 5
7/26/2024
No additional comments at this time.
Robert B.
5 out of 5
7/25/2024
Perfect service as always!
Kimberly C.
5 out of 5
7/25/2024
Always friendly, courteous, and helpful
John M.
5 out of 5
7/25/2024
Your welcome
Christine M.
4 out of 5
7/25/2024
Bill was kind and professional
Susan S.
5 out of 5
7/25/2024
The service team at Sullivan Brothers never disappoints
Elaine H.
5 out of 5
7/24/2024
Service was good technician polite and professional, but very long wait
John P.
3 out of 5
7/24/2024
Didn't reset my maintenance reminder but a service rep came out to do it
Karen C.
5 out of 5
7/24/2024
Patty is awesome!! She was outstanding ! Needs a generous raise

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