Sullivan Brothers Toyota Auto Repair Service

Competent, respectful, informed me every step

I m always happy to have Bill manage the service on my car. I’ve been coming for 30 to 40 years and he’s been there to help me most of that time

Great guy. He deserves a raise.

Thanks.

I brought my vehicle in for a full service rotation oil change alignment check took 3 and half hours and they didn’t rotate my tires there was drops of oil on my hood scratch on my rim

Prompt professional and courteous service from Christian to Shuttle service. Thank you!

Christian was awesome as always. Prop courteous service

I would recommend anyone to Sullivan Bros. And Samantha was outstanding

None

I asked for an alignment along with other service requests and car pulls to the right when I got up on the highway. Also your mechanis . They ALWAYS leave my car dirty. Not pleased.

Good service, much appreciated.

The service experience was great!!!!!

Patty is THE best

Bob was absolutely fantastic as always and he is my go-to guy for anything!

Bob Witt is always, courteous, professional, knowledgeable and helpful.He does excellent work. Thank you. Paul G

Service was great. I wish SB had provided a realistic estimate of how long the service would take, as I would have made alternate arrangements (and not waited for it at the dealership).

Patty was terrific!

VERY HAPPY WITH MY SERVICE TODAY, PATTY MAJESKI WAS EXTREMELY COURTEOUS AND HELPFUL WITH ME. I WAS VERY SATISFIED WITH VISIT TO SULLIVAN BROTHERS TOYOTA TODAY

no comments.

Very disappointed in the lack of communication/commitment Christian has. When I started as his custom a lit over a year ago I liked him so much I made him my go to guy. I tried to convey to him that I left him two voicemails and got no response I emailed him and he still didn’t respond. He told me he is very busy running around and next time I should just stop in and see him. My response was well I’m a little busy at my job working. He got in touch with me to tell me my car would be done by 5 to come then. My bill was 300. I got the automated text telling me my bill was 550.00z. I paid that. It was another mistake. Christian left Patty to clean up his mess for the second time. This is after he bad mouthed her to me. She is a gem in the Sullivan Family business. After all of that the dealership was virtually empty and they couldn’t find my car. Patty finally located it in the repair bay. She took care of me and juggled 2 other customers with Grace at 5:30 Saturday night of a holiday weekend. I’m so disappointed!!! I spoke with Dave the manager about the situation. I’m shocked that his lack of customer care has declined that much in a year- it has definitely been progressing that way