Service Center

Real Reviews From Verified Customers

Carl M.
4 out of 5
9/11/2024
Bill is terrific
Michael N.
5 out of 5
9/11/2024
As always, Christian was the consummate professional. Courteous and respectful.
Jeffrey M.
5 out of 5
9/11/2024
As always, amazing service from the Sullivan Toyota staff. Bob Witt was excellent.
Terry I.
5 out of 5
9/10/2024
Very good pleased with the service!
Teresa F.
1 out of 5
9/10/2024
Four hours for an oil change and Inspection Sticker. Unacceptable.
Jens L.
5 out of 5
9/10/2024
Excellent as always
Marc P.
5 out of 5
9/10/2024
Excellent service
Margaret L.
5 out of 5
9/10/2024
Christian is terrific. Must say too, that the entire staff is very personable and a pleasure to do business with.
Francis B.
5 out of 5
9/9/2024
Patty was wonderful as usual
Mark T.
5 out of 5
9/9/2024
Bob always provides me with outstanding service every time I come in.
James B.
5 out of 5
9/9/2024
Christian was very professional and service was very good
Mark T.
5 out of 5
9/9/2024
Service visit was professionally handled.
Andrew A.
5 out of 5
9/8/2024
Great
Michael B.
4 out of 5
9/8/2024
Thank you. Only "issue" is the service reminder was never reset (2nd time in 2 visits). Major? No. Pain every time starting car and needing to clear our. Deal with until have an extra 30 minutes (in between f/t work, 4 kiddos and sports everywhere) to stop by and have cleared out.
Mark P.
1 out of 5
9/7/2024
I am terribly disappointed that an apparent design flaw cost me an additional $275 in repairs to replace lug nuts. I mean SWOLLEN lug nuts?!? And a cost of $13.75 for each one to replace each one I find to be outrageous!!! This is NOT the fault of those who waited on me. This is TOTALLY on Toyota for making an inferior product which, in my view should be a recall item and should not have cost me a single penny!!! SHAME ON TOYOTA!!!!!!
John H.
5 out of 5
9/7/2024
Awesome experience
Norman V.
5 out of 5
9/7/2024
Serious was terrific and expedient thank you and any questions I Asked were answered thoroughly and promptly thank you again.
Patricia D.
5 out of 5
9/7/2024
Bob is a great service advisor!
Tom W.
3 out of 5
9/6/2024
I was significantly overcharged by service
Joseph V.
2 out of 5
9/6/2024
Everyone was friendly today. I just feel that having an appointment at 9:45 and it taking over 90 minutes for an oil change and tire rotation is too long.

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