Service Center

Real Reviews From Verified Customers

Michael S.
2 out of 5
3/17/2026
System **** sends quote then come to find out they didnt send quote with parts ,upselling , Should I have listened to the Facebook guy bad mouthing Sullivan brothers for shady things ? So this is second time in last 4 months with money issues, I buy a 50 thousand dollar rav4 3 months later guy calls me and tells me not that he made mistake but every other reason that my fault he said I owe 600 haha today I pay 600 over the quoted price so guess we are even ,wanted to bring the New tacoma truck I will buy for service better rethink that huh ,Christian was nice though ,been losing with you guys since 2017 3 vehicle purchases better go to back McGee
Hermanio S.
5 out of 5
3/17/2026
Great service, on time. Thank you.
John C.
5 out of 5
3/17/2026
Patty is one of your longest serving, loyal, hard working and dedicated employees. She is a real asset.
Peter I.
3 out of 5
3/16/2026
I’ll be back.
Daniel C.
5 out of 5
3/16/2026
Christian is always a pleasure to deal with and takes care of customers. Thanks
James B.
4 out of 5
3/16/2026
The only negative was it took way too long for a scheduled appointment for basic service.
Donna H.
5 out of 5
3/15/2026
Yes completely satisfied
Jenna M.
1 out of 5
3/15/2026
2 hours over when vehicle delivery promised. Salesman told me I could have vehicle 45 minutes earlier if I traded in and bought new car. Tire pressure light discussed and still on. Told wait “a minute “ for transport ride to target. Service guy Christian disappeared. Walked up to target to find him standing in the mall. Approached and he walked away. We bought 2 cars from you in past year and will NEVER use you again. Also, rude service people all around.
Ashiq K.
5 out of 5
3/14/2026
Seana was very kind and explained the servicing very well. Thank you so much.
Sandy K.
5 out of 5
3/14/2026
Bob is the best!
Sergio O.
5 out of 5
3/14/2026
Professional, knowledgeable, and friendly.
Christopher H.
5 out of 5
3/13/2026
Thank you for the timely response. Wait time was only an hour !!
Stephen D.
5 out of 5
3/13/2026
Niman was a pleasure to deal with! Very nice guy!!
Judith R.
1 out of 5
3/13/2026
You should change your schedule for service. Instead of booking service every 15 minutes to every 30 minutes. Someone shouldn’t have to wait an hour and 45 minutes for a tire rotation.
Anasta A.
4 out of 5
3/13/2026
I adore Christian. I literally drive to Kingston rather than to take my care to the Hyannis Toyota because of the great service that he provides. I also have referred my staff and family members to this Toyota because of how amazing Christian and the care team is :)
Stephen W.
5 out of 5
3/12/2026
Friendly, knowledgeable, professional.
Paul S.
5 out of 5
3/12/2026
Very happy with the service my vehicle received
Kathleen B.
5 out of 5
3/11/2026
Sienna was great! So friendly, knowledgeable and helpful.
Lesley T.
5 out of 5
3/11/2026
Christian was very pleasant and honest
Edith D.
5 out of 5
3/11/2026
Completely satisfied

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