Service Center

Real Reviews From Verified Customers

Susan S.
5 out of 5
10/15/2024
I trust your service team with my 4Runner I’m a repeat customer
Craig M.
3 out of 5
10/15/2024
Appreciated the extra effort to correct my alignment issues
Dana D.
2 out of 5
10/15/2024
I was there for 2 hrs and 20 minutes. My original appointment was last Tuesday and was told it would be about 2 hours, so I rescheduled as I did not have 2 hours. I just wanted a diagnostic test. My scheduled maintenance appts have taken 1.5 hours for oil change,etc. I’m not happy with the service that I receive. The people are very nice but service is clearly overbooked.
Danielle F.
5 out of 5
10/15/2024
She was so nice and made everything super easy!
Maurice L.
1 out of 5
10/14/2024
My tire issue was not addressed at all the low tire pressure light was on since I got the car.. I knew it was the passenger rear tire.. I told Bob which tire it was and asked him to check it out and fix it! When I asked about it I was told to bring it back if the tire pressure light came back on. The light was still on when I got in my car. The tires were rotated but never checked the air pressure in them?? Now my husband will have to bring it back because I feel like I was not heard when I was there.
Joseph G.
4 out of 5
10/14/2024
Just wish it was quicker took to long
Linda H.
5 out of 5
10/14/2024
As always- great service
Arbo Machine.
5 out of 5
10/14/2024
Excellent
Christine D.
3 out of 5
10/14/2024
Was in for an inspection sticker and I was in and out in record time!
Athena G.
5 out of 5
10/14/2024
It was nice to be greeted by someone who explained what was going to be done and very pleasant. This is the first time that happened at Sullivan's. They have upped there game!
Paul F.
4 out of 5
10/12/2024
Way to go Bob!
Barry P.
3 out of 5
10/12/2024
Do not like texted communication about my car service. I want to speak with a person, service rep.
Patricia F.
5 out of 5
10/11/2024
Thank you Bob for keeping me informed throughout the time my car was at Toyota.
Carol S.
5 out of 5
10/11/2024
Patty is always helpful and a joy to work with
Diane H.
5 out of 5
10/11/2024
I am always provided with excellent service by the entire Sullivan Toyota team.
Mary J.
5 out of 5
10/11/2024
Samantha was exceptional. Professional, informative, pleasant
John D.
4 out of 5
10/11/2024
Samantha kept me informed during my time in the waiting area
Dana D.
1 out of 5
10/10/2024
There were too many vehicles ahead of me so I couldn’t be seen for 1 1/2 hrs to 2 hours. He offered me a ride home. I had to reschedule because I needed to go back to work by 1. This over scheduling has happened before and it’s not his fault. He’s not booking the appointments. I’m not happy with Sullivan Brothers, overall
Richard E.
5 out of 5
10/10/2024
Excellent service by Sam and the staff
George A.
5 out of 5
10/10/2024
Christian is always knowledgable,helpful and courteous

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