Service Center

Real Reviews From Verified Customers

Peter H.
2 out of 5
11/26/2024
Slow service 200 appointment and showed up on time for a single tire change 2 hours and 16 minutes Disappointing Also earlier in the day the wait on the service phone line was excessive close to 10 minutes
Peter S.
5 out of 5
11/25/2024
Everything went smoothly and was great!
Marie F.
5 out of 5
11/24/2024
Love your customer service. Always friendly and helpful..
Thomas B.
5 out of 5
11/24/2024
Bob is the best. Always a smooth process with clear communication.
Jeanne R.
5 out of 5
11/24/2024
Patty was great ! Very helpful ! I appreciate everything she did!
William M.
5 out of 5
11/23/2024
Bob Witt provided excellent service.
Beth H.
5 out of 5
11/23/2024
I want to thank Bob for being there for me today as he was extremely helpful and excellent customer service skills along with the knowledge and information I was given. Who is much appreciated. Thank you again, Bob I would highly recommend you.!
Tara D.
2 out of 5
11/23/2024
During service there was a Message I needed alignment urgently, yet I had tires replaced and aligned Recently. I also did brake pads last summer. Asked for all four. Thought I had all four. Today I was informed It was only the front and urgent need for the back Drove home and noticed dash warning light Scared the whole way. Hood was not latched Properly!!!!! Not a good visit today. I have liked it there but today felt like I was being Lied to about my tires and brakes. Your system is very confusing. The add on charges are a red flag.
Cheryl H.
5 out of 5
11/23/2024
Always trust my vehicle with the service techs at Sullivan. Appreciate the detailed analysis received at the end of service and the professionalism and curteousnes of the staff!
Craig M.
1 out of 5
11/23/2024
Two hour wait for an oil change that I had an appointment for
Joan B.
5 out of 5
11/23/2024
Patty did an excellent job tracking the progress of the repairs to my car and keeping me informed. Thank you
Robert W.
5 out of 5
11/22/2024
Very satisfied
Georgia P.
4 out of 5
11/22/2024
Bill always checks on what my car may need beyond the usual maintenance. He clearly explains what is needed and what will be done which I appreciate!
Paula W.
5 out of 5
11/22/2024
Always on there top game
Richard E.
5 out of 5
11/22/2024
Bill was excellent and professional
Frank N.
5 out of 5
11/22/2024
Christian was great
Charles S.
5 out of 5
11/21/2024
My service Advisor Seana was terrific.
Bonny H.
4 out of 5
11/21/2024
He went over the service they provided and made sure I knew how to view it online. I thought that was very helpful. There were 2 videos taken while Rich the tech worked on my vehicle. That is personal and allowed me to see both under the vehicle and inside the engine.
Richard S.
4 out of 5
11/21/2024
Got my trade in and purchased a Nissan Frontier. Thanks for your help. Appreciate all your help. Mike in sales was great as is Christian!
Lorraine R.
4 out of 5
11/21/2024
Quick and exce6 service never have a problem

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