Very professional and direct to the point customer service skills
He was very polite and informative. I woule ask for him!
Thanks for the help today. Merry Christmas
Joe is trust worthy & at all times completely professional. I trust him with my family’s car.
4th visit for the problem and the recall/problem area is still not resolved. Did not have the supplies to fix it today. Will have to make trip #5 to get resolution, but I am not confident in that happening. We bought from Honda of Cleveland years ago and had a much better experience. Very disappointed this time and we have always been a loyal and strong Honda family!
Always courteous & professional service! Thank you Matthew.
Excellent service experience with Mr. Lafollette
I first contacted April, who was very helpful encouraging me to get my CRV in to be checked. Then on arrival Fred met me and started getting some info. Hannah was top notch, she is a credit to her job and to Airport Honda. She got me right in, even though I suspect the Service Department was ready to call it a day. Then as the technician had run the test , Hannah came out to inform me of the repair cost. Shocked, but not surprised! Everything is getting higher! After giving her my okay, she got the work started and when completed she got me over to check out and had the CRV ready. I appreciate all the help as my wife and I needed to get on the road the next morning for a family funeral. Thanks to Hannah we were able to travel safely and get to West TN. Thank you Hannah, I look forward to seeing you again. Merry Christmas to you and all the Airport Honda personel.
Always great service people.
Matthew is very nice and efficient. Thank you!
Joe is great. Pay him more money!
On time no problem at all. Great service
Happy every time to go to Airport Honda where I'm treated like part of the Airport Honda family that I know I can always trust to do what is fair and right. I loved having my car washed after the service too! Thank you Merry Christmas and God Bless us everyone! The best of God's blessings are yet to come! ✨Blessed 2026
Thanks for being very helpful.
Appreciate Meagan and trust her with my vehicle.
Very thorough with trying to solve the issue.
Always completely satisfied. Joe took care of a small problem when l was 'on the road' after my last checkup.Joe was very helpful.I know l'll always be treated fairly.
THANK YOU, Rachael H
I appreciate Meagan Pless going above n beyond to help make a frustrating situation okay. I have confidence that even though they haven't figured out what's wrong with my new car yet, they will. She communicates clearly and explains everything well. Thank you sincerely
Joe is great to work with!
Social