Walla Walla Toyota Auto Repair Service

Love my Venza!! Glad you finally brought them back!!! The newest management of Walla Walla Toyota are good people !! Thank you W

Great friendly service

All work done in a timely manner

We appreciate our local Toyota operated here in Walla Walla. We’re never disappointed with our service needs. The staff is always polite & efficient. Thanks!

Great customer service and the service appointment itself was pretty quick! Great crew!

Nestor Monreal was very polite and aimed to please. A week prior to this appt I received a text (not associated with Nestor’s phone number) indicating I was past due for service. I texted asking what service as I showed I had several months and several thousand miles before this was needed. My oil light came on Friday evening (oil can with a drip). My husband and I both checked multiple times and checked to see that the oil cap was on tight. I made an appt and was told the fuel cap was loose and the engine light was showing. I am always cognizant to tighten the fuel cap and until having this car under warranty changed my own oil/maintained my own vehicle as my father was a mechanic and made sure I knew how to do these things. That was not what we saw. It wsss definitely the oil sign. It cost $70+ ?! The discrepancies make me wonder what is occurring. Nestor checked and verified my service period should not have been questioned as I had a maintenance check in November. Is the dealership pressing their associates to pursue service that is not needed?

Very helpful and answered all my questions.

Great experience for us!!

Great customer service every time

Got vehicle back with tail lights and some dash lights out. Maybe unrelated but should have been noticed by electrician.

Good service

am very satisfied with the service that Oscar gave me. Very professional in his work, he explains very well everything that is going to be done to the car. Very friendly and goes the extra mile to help. I had a very nice experience going, since I had never gone to a new car dealer. Going alone I was nervous because I thought they wouldn't understand me, but the Service that Oscar gave me made me feel very confortable. Thank you

Customer service is great

Courteous, timely service!

Excellent service experience

The only comment that I have Is the wait time when I first walked through the service door.

I am so happy you took over the dealership. Had awful experiences with previous owners.

The time frame was within what he indicated, and he listened to me completely. Very much appreciate Oscar!

Very friendly and courteous people. Thank you for everything!

You already know. I couldn't have been more satisfied in anyway shape nor form. I got exactly what I asked for In a quick professional way. Thank you so much and you WILL be seeing me soon