Helpful and knowledgeable service team. Thanks!
He is profitable, courteous, knowledgeable and an asset to your firm .
Bill Albee
Always the best! Super kind and helpful. I’ll keep coming back!
You and your staff are the best.
Thank them for me.
8:30 appointment. No calls or updates by 12:30. I called. Told they’d call me back when the tech got back from lunch. I called again at 1:30. Couldn’t even get to speak to a service person. Finally had to talk to a sales manager who was kind enough to go and get the status. At 1:45 I found that they had not even started working on my vehicle yet. They finally started working on it and had it done in less than 2 hours. Very frustrated with customer service and the fact that a 2 hour job didn’t even get started until 5 hours after my appointment. I would love to have a talk with the service manager.
There was some oil? On the front passenger seat. I was able to clean most of it out of the seat but there still appears to be a faint black spot on the seat. Other than that, very pleased with the customer service and maintenance performed on my Tacoma.
Austin was really helpful. I needed to change my battery after it unexpectedly died and Austin went out of his way to check for availability and parts. I was able to drive home with a new battery within a couple hours of calling for help. Great first experience at the dealership with my first Toyota. Definitely will keep coming back for maintenance.
Juan was polite and knowledgeable about his job. He was willing to go the extra mile and contact the company holding my warranty.
Austin did an outstanding job today. I’m very impressed with his customer service and attentiveness. Great job Austin. Thank you!
I am so happy the Lum family has taken over WW Toyota!
Yeah, I’d mentioned to Austin that the right tire was low and needed to repair that I bought them at Toyota didn’t seem to get anything done there. Also I was curious if you guys had stopped washing rigs
Overall, here’s a simple oil change went well
I appreciate how fast and professionally you were able to work on my pickup.
Oscar did a good job and answered my questions well.
Very proffesional & courteous
He was very professional, the couches you have to sit on while waiting are rather low to the ground so people want to sit in the chairs. There are only 4 of them.
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