Service Center

Real Reviews From Verified Customers

Andrea K.
1 out of 5
5/17/2024
The SAFETY NOTIFICATION KEEPS POPPING UP .. it was fixed.. how can we stop the NOTIFICATIONS??
Jon C.
4 out of 5
5/17/2024
Oscar is always a pleasure to work with and everyone is very positive in the service department. Feels like a great team. Nice work guys! I did notice today that the service work ran a bit longer than expected. I was told 45-60 minutes but it was closer to 75 minutes. Not a serious problem but since you asked it’s all I can think of.
Todd D.
4 out of 5
5/17/2024
Nestor talked with BJ about the parts that he would need to do my axle seals and got the job done!! Thank,Todd D
Rose Mary.
5 out of 5
5/17/2024
Good job.
Gerald M.
5 out of 5
5/17/2024
great service.
Gwena H.
5 out of 5
5/17/2024
Very good service. Thank you
Lisa W.
3 out of 5
5/17/2024
They tightened a loose connection on my headlight instead of selling me a new bulb/labor. Much appreciated.
Richard S.
5 out of 5
5/16/2024
Definitely a job VERY WELL Done!
William Y.
5 out of 5
5/15/2024
Added review on Google. Exceptional customer service and straightforward communication. Thanks.
Emily J.
4 out of 5
5/14/2024
The service guys all work together well as a team and I appreciate that they are all paying attention. That helps if one of them is busy with another customer and I need help while he’s busy. I appreciate the attention to detail!
Mike N.
5 out of 5
5/14/2024
Austin was outstanding. Very thorough, responsive, personable. A valuable employee. Austin deserves a raise!
Steven L.
5 out of 5
5/14/2024
Great service and staff thanks
Martin R.
5 out of 5
5/12/2024
Service was done fast and price was reasonable
Sarah O.
4 out of 5
5/12/2024
The service tech was great and the car was finished quickly. I appreciated the lobby space was one in which I could work while I waited. We will be taking all of our cars for service to you guys.
Margaret D.
2 out of 5
5/10/2024
My only complaint is that the steering wheel was sticky and felt dirty when I got back in my car. Juan, my service advisor, was very kind, friendly, helpful, and professional. I was very pleased with the service he provided and will be happy to deal with him again in the future. Some auto dealerships will clean the windshield and vacuum the inside of the car – – those extra steps are always very much much appreciated and it would be nice if Walla Walla Toyota added them to their basic service. Thank you for the opportunity to comment. There’s no reason for a representative to contact me.
Fay P.
5 out of 5
5/10/2024
OK thanks
Folra O.
5 out of 5
5/10/2024
Juan was excellent service
Anna A.
4 out of 5
5/10/2024
This is the only survey I’m doing.
Kurt H.
3 out of 5
5/10/2024
Thank you for taking care of the issue. I have been asking about the brakes when we get the oil changed, so maybe be sure that brake pad check is being done properly.
Todd L.
5 out of 5
5/10/2024
Thumbs up!

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