I would like to point out that when they checked the cabin air filter they left about half of what was in the glove compartment laying all over the floor board and what they did put back in was just shoved inside and everything was all bunched up and with no effort to put it back as it was.
I replaced the air filter it when I got home. When I took the glove compartment out, they had also left the inside cover off the compartment and the filter hanging halfway out.
Clearly made me welcome also brought car to door when leaving.
Oscar was amazing! Always smiling and extremely helpful!
Very professional and friendly
Thanks for all your help!
Juan provided us the best customer service.????
He was super polite and nice to chat with, explained the results of my service clearly and pleasantly. It was also a fast turn around today I was out in less than 90 min which I appreciated.
The service team was good. But the notification system said my RAV4 was due for service. I added a cabin filter change when I scheduled but when I arrived for service there was no service that showed it was due so all that was done was the filter. Toyota Care service was not done which is what I was originally notified of. So I’m just confused as I would not have done the filter change by itself as I had to leave work early to go to the appointment.
Your employees all are very good at their jobs. Through and prifessional.
Gracious service. Thank you.
Check in was easy. Oil change cost less from your dealership. Oil change was done in timely manner . Would highly recommend your dealership
Very thorough communication, and everything got fixed much sooner than I expected. Very happy with the service I received!
Always excellent service!
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