I appreciated the ride to pick up my vehicle as I am new living in Walla Walla and was at a loss as to how to manage this. Everyone there was most helpful to me. Thanks, it was a difficult situation.
Sherry G
We are going on a road trip and I feel confident all will be well with the RAV4.
Thanks
Truck you for your fast and thorough service!
Service manager, SARA and the technician that works on my truck are both awesome. They take really good care of me and I appreciate that. The service writers are very good with me. Also thank you for the awesome service.
Professional, personal. Super satisfied!!
I as not told that my permission was needed to complete the work and had to wait an extra hour.
Your $1500 estimate to fix the leak was way too much for. I had it fixed elsewhere. It took one person 2 hours to analyze, find the leak and fix it.
Alignment was pretty expensive, but we appreciate your service.
Austin was great! He answered all my questions and was super nice.
Thanks, Austin
Juan gives excellent customer service and explains what is recommended and helps me to understand what needs to be done. Toyota is very fortunate to have such an excellent service worker aa Juan is. Thank you, Roxi B
Austin and the entire Service staff were welcoming, efficient and more than met my expectations!
Shout out to Matt who was the shuttle driver and other service employees who were most courteous
Rather than start off by explaining what they DID do on my truck the conversation (after a one hour wait for an oil change) was all attempts to convince me why I needed to spend yet another $200. A smart sales pitch would at least begin by making me feel like I’d already gotten value for what I committed to pay. This focus on upselling is what I expect from Jiffy Lube, though there at least the trade-off is pretty quick service.
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