Service Center

Real Reviews From Verified Customers

Don H.
5 out of 5
7/17/2025
Nestor and mechanic did great job!
William G.
5 out of 5
7/17/2025
Everything was fine.
Sophie G.
5 out of 5
7/16/2025
Justin was very kind and patient in explaining the service options. Made a stressful experience a lot easier.
Gary K.
4 out of 5
7/16/2025
Thanks for getting me in the same day.
Kris M.
3 out of 5
7/16/2025
Justin was super nice and helpful
Phil B.
5 out of 5
7/16/2025
Justin was great to work with on completing this repair on our 2002 4Runner. Good customer service orientation!
Joe C.
4 out of 5
7/16/2025
Nestor walks the walk and talks the talk. I would recommend heavily.
Audrey C.
5 out of 5
7/15/2025
I love my Toyota Camry! It drives so smoothly and it's lovely to have so many bells and whistles.
Newton B.
5 out of 5
7/15/2025
I can’t thank Juan enough. He was extremely responsive, friendly, and professional. He prioritized the work on my car, and set good expectations on the work, timing, and cost. Your whole team, in fact, was honestly so friendly and professional. Thanks again.
Marisa W.
2 out of 5
7/15/2025
I moved my oil change appointment to Monday sothat I could also have the fuel system serviced. I told this to the person who moved my appointment and she said that 10:30 this morning (Monday) would work. My husband brought my car in for both services and was told that they could only do the oil change because the other service would cut into lunch time and that they could do it after lunch but my husband would have been stuck there for hours as there is no shuttle service to Waitsburg. My husband was quite frustrated but agreed to the oil change even though he just wanted to leave. I rescheduled this appointment so that I wouldn’t have to bring my car in multiple times between services and now I’m forced to bring it back in. I work in Richland and live in Waitsburg, coming to Walla Walla is not part of my normal routine and is now going to require me taking time off work to bring it back. I usually get great service but today I was let down and worse of all, no apologies and no other offers to make it right.
Nicklas P.
5 out of 5
7/15/2025
Justin was on top of his game! A great and informative employee!!
Ana P.
5 out of 5
7/14/2025
Sarah was amazing ! Super nice and welcoming
Jose P.
5 out of 5
7/14/2025
I was pleased with the fast friendly service that they were provided. I would definitely recommend this Toyota dealer to anybody looking for great customer service.
Walter R.
5 out of 5
7/13/2025
Terrific service
Anna F.
5 out of 5
7/12/2025
5 stars!
Susan K.
4 out of 5
7/12/2025
As for the last 14 years, you have kept my blue bird (2010 Highlander) in good shape. Keep up the good work. SIK
Antonio L.
5 out of 5
7/11/2025
Austin and the service team did a great job Thank you Austin!
Nancy M.
4 out of 5
7/11/2025
My car was serviced in a professional manner. The day I was in, they were very busy, but they acted professional and got me in and out as fast as they could. Nestor was a stand out as always for his calm service when things were so busy!
Kristan H.
5 out of 5
7/11/2025
Austin was great! He's always really accommodating, he's very personable and always does whatever he can to make it a good experience. I definitely would recommend buying from walla walla and having the vehicle serviced from you. I live in tri cities and come there for service.
Randy L.
5 out of 5
7/11/2025
Great service, thank you Austin

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