6 hours for a 100k mile service. The regular service includes air filter replacement, but it was presented as additional. Seems like all that was done was an oil change and a radiator flush. And the price was more than advertised
I was completely impressed with the attention to detail and the excellent customer service from everyone at Toyota of Walla Walla. I’m taking all my future business here.
I really enjoy the new check in process. Prior, I always felt forgotten about and now I feel like a cared for customer.
Nestor is incredible! Very helpful and professional.
Juan was super knowledgeable and helpful. Great customer service.
Always great customer service, wouldn’t go anywhere else
Nester was great. He seemed to really care that my vehicle was driving as it should.
Tell me who the person is that did the walk around and texted and called me when my car was finished and we can have a conversation about why I won't be coming back to Walla Walla Toyota.
Jason did an amazing job explaining everything and reassuring me that I didn't have to get the extra services. It was just a recommendation. I appreciated that very much. Everyone is very nice at the dealership as well.
Great customer service!! Austin was absolutely super knowledgeable and willing to go that extra mile to make sure I was satisfied with my service!!
Thank you
Thank you! Jason did a fantastic job!
Very quick
Explained everything pretty well
No push to do more, had printout of what needs to be done
Nestor and the staff were courteous, professional and friendly. Since Nestor has been our service representative, we have been extremely happy.
Experience was all good. Nestor was especially helpful.
Quick service with kindness and thorough analysis. Thankfully Nester found a nail in the front tire that I was unaware of.
Everything went smoothly and so quickly! Communication was easy, and the whole experience was stress-free! Thanks, Nestor!
Always a great experience!
Excellent service, job well done.
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