Zach is awesome. He helped me multiple times with the recalled motor on my Tundra and made it seamless.
Zach and his team were friendly and efficient
**** listened and understood my concerns, and those were resolved very well.
**** Spigner is the best service advisor Findlay has on the line! Period.
Ms.Hallie was simply good to work with. She was polite, respectful while straightforward and practical in answering any issues I had. Someone is going to recognize her work ethic and offer her a great job… Good Luck keeping her.
I purchased the bumper to bumper extended warranty and have reported an oil leak 3 times now but each time I'm told although it is a covered component the warranty will not cover it unless it starts leaking worse.
Very welcoming, professional, and accommodating, and she addressed my concern about a previous service that i was currently being recommended
Michael was professional and efficient!
It was very good that your company is near by and do satisfied job for my vehicle. I m very thankful.
Something was off. I did not feel valued as a customer. They had a check engine light when I picked up my vehicle. When I told the staff, they acted like I wanted free service or was lying. I did not feel welcomed.
Always a good experience at Findlay Toyota!
Super easy service. Great customer service skills
Good, quick service as a walk in on a busy Friday
Everything was great until I got into my truck. It had a strong smell of gas and oil. I should have said something then but I thought it would dissipate quickly. It did not. Gave me a headache before I got home.
Thank you! Great service as always!
I feel like he was a bit rude and he needs customer service training
Excellent, **** has it dialed, an absolute professional, awesome multi tasking, good communication. I will go back in the future when I need to. Can't say enough praise for **** and Lucas S. the master mechanic who did the work. I requested Lucas because he was highly recommended and also owns the same truck. It was a good experience.
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