**** is superb and perfectly qualified in his awareness to convey customer understanding and how to resolve vehicle circumstances fairly. He also has good judgment, which is a keystone of strong customer service relations.
Thank you!
He was alot friendlier than my last few techs. Thank you.
Hallie was very helpful in that she provided updates immediately and when and if there were any changes great professionalism and super polite
Hallie was personable and professional.
Well done his customer service awesome. Knew his job well & was very helpful
Jim is great. Excellent service. Went above and beyond.
Thank you!
He was very patient and took the time to listen. Great service!
I was running late for an appointment and Zach allowed me to drop my keys with him so I didn’t have to wait in line to get checked in. Much appreciated!
Jim is great.
Problem: Break fluid flush resulted in a break caller to stick to router warping it. Warp started 45 minutes after starting back to Sedona. Violent front end shaking. Please respond to me at ****-****-xxxx.
Thank you for the great service!
Mike seemed harried and distracted. My service took from 1030-2 and I wasn't updated on progress as I have been in the past. Why don't you have more women reps? It's my opinion you underestimate your female customers. Thank you.
Zac has always done a wonderful job taking care of me . A+
James was great except it would be good to change your process. I was there for 3 hours even though my car was done earlier. James was at lunch so you might want to have other service consultants cover for each other while at lunch.
Great 90,000 mile checkup!
Michael was great. Very professional and helpful. Gave me a recommendation on getting an issue resolved with my installed remote start at another company, as it is an issue Findlay Toyota could not resolve.
Great customer service and care. It was an stress-free experience. Thanks!
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