Great service! Friendly, efficient and on time!
Very satisfied. Fantastic customer service by Hallie! Thank you for making our day go smoothly.
Hallie was extremely helpful and accommodating even after the person who scheduled my appointment over the phone messed up
I would have appreciated knowing about the recall work that was done, requiring extra time than what I’d planned for. I thought I’d be there 1.5 hours instead of 5. A phone call regarding that ahead of time would be great so I could better plan for the day.
They also don’t have half and half for the coffee, just the fake coffee mate crap that I can’t use! They used to have real cream, I don’t know why the change.
James's has always been polite and helpful. He got me in and out in a timely manor and addressed my questions. Thanks James!!
Maybe on your last question
The service team did an incredible job on my vehicle. I did not have to wait too long before my vehicle was done. All Findlay staff were courteous and efficient.
Hallie is friendly and efficient. Thanks for asking.
James, my service tech, was knowledgeable, friendly and kept me updated. I have complete trust in the service provided to me.
Excellent service, Randy did an awesome job.
Could communication from James and great service in my 4Runner!! Thank you
My service advisor, Mike, was great and squeezed me in despite a mixup with my appointment. The little video, provided by my technician, Dwayne, detailing the inspection, was informative and surprisingly fun; nice touch.
He was amazing until pick up. I felt a little put off when picking up the vehicle he seemed grumpy that I didn’t remember the techs name assigned to the car until he realized it was him then he was nice again. Just an interesting approach. Overall great service and communication.
James Pellicciotte is the person that I can trust. He is courteous, helpful, honest, and out of the way to help me to figure it out about my car.
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