Findlay Toyota Flagstaff Auto Repair Service

Randy is the best always provides beyond exceptional customer service and takes care of me. Best employee you have

Hallie Hepler is one of the best service advisors I've worked with, very professional and helpful.

Always great service at Findlay Toyota!!

N/A

Great service as always. I am living in phx now and I still prefer to bring my car here. Thank you for your outstanding service.

James Herndez is great. He only does what's necessary and advises on upcoming repairs...

It was all good, thanks again. 2

Great customer service. My service was completed in less than an hour and a half. Worth the drive from Prescott Valley.

Great service that’s what keeps me coming back car after car!

Hailie was awesome!

James did an excellent job all through the process

Excellent

Happy with my service appt. All was well and finished when I was told it would be.

Very helpful and friendly person.

As always superb service and efficient

Quick and efficient

Dez was great, very responsive and always walking me through the options with perfectly timely communication and courtesy.

Great smile and friendly professional service! If she is new, you’re lucky to have her. I’ve had great service at your dealership for 11years. Thanks for all the help keeping my Toyotas running smoothly.

Zach was amazing and a pleasure to work with!

I recently brought in my 2025 Toyota Camry for a 10,000-mile service and was advised the wait time would be about 90 minutes. I also mentioned that my airbag malfunction light had come on that morning, and the service advisor assured me that the technician would check it after the initial service was completed. Unfortunately, I did not receive any updates during my visit. About two hours in, I asked my service advisor for a status update but was only told that the technician was still looking at the vehicle. I later saw a technician deliver my keys back to the advisor’s desk, but I couldn’t locate my advisor to get clarification. After waiting an additional 40 minutes, I asked again and still wasn’t given a clear explanation or timeframe. Overall, it took approximately five hours before I received accurate information and the service was completed. I truly enjoy my Toyota Camry—however, I do not enjoy the service experience I encountered during this visit. The extended wait time and lack of communication made the process frustrating, and timely updates would have greatly improved my experience.